Head of Legal Operations, Law & Policy
Head of Legal Operations, Law & Policy
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Salary Not Disclosed
1 Vacancy
Job Description
This job is responsible for providing operational support for the Law & Policy organization while working closely with the General Counsel executive leadership team to achieve the departments strategic goals. This job supervises a team of experienced professionals accountable for developing and leading processes and practices to improve efficiency and effectiveness of the legal team. This role also partners closely with the Global Capabilities team to drive many operational responsibilities.
Key Responsibilities and Duties
- Serves as a trusted and strategic advisor to the General Counsel executive leadership team on matters handled by the Legal Operations team. This includes contract negotiations and life cycle Outside Counsel program including engagement eBilling and invoice management Technology strategy and process support eDiscovery Records and Knowledge Management Business Management and project management work etc.
- Drives and executes on the strategic priorities for the Legal Operations function; measures and reports results. Serves as a change agent and assists the General Counsel executive leadership team in driving culture change.
- Leads transformational projects defined within Law & Policy; provides guidance to Legal Operations and Global Capabilities on programs that are in place to drive efficiency and process standardization and enhance cost controls and strategies.
- Maintains and supports implementation of policies and procedures in support of the business area strategy.
- Directly oversees performance and development of Legal Operations team through regular timely feedback; additionally has responsibilities for the Global Capabilities team supporting Legal Operations to ensure delivery of results on Law & Policys strategy.
- Supports business management projects by monitoring and tracking risks issues and action items. Analyzes and reports on area data (financial headcount etc.) and performance metrics.
- Influences the development of new strategic initiatives through tracking budgets and milestones.
- University (Degree) Preferred
- 8 Years Required; 10 Years Preferred
- Physical Requirements: Sedentary Work
Career Level
10PL
Brings an experienced business and strategic mindset that elevates discussions and engagement with leaders and others and is evident in the timeliness and precision of both written and oral responses/presentations.
Extensive experience successfully managing complex projects analyzing data and providing strategic recommendations based on such data
Experienced leader who has welldeveloped change management skills including strength in identifying and executing change to include technology people and processes
Must be a detailoriented selfstarter who can independently proactively and strategically improve and direct the Legal Operations function
Exceptional financial acumen and problemsolving skills
Prior experience with various technology platforms e.g. case management those related to budget and Finance (OnIt) etc.
Prior experience negotiating and managing external relationships (e.g. vendors)
Proven capability to cultivate innovation by seeking new and better ways to help the organization be successful
Prior experience managing legal operations in an inhouse legal setting preferred
College or advanced degree in business management preferred
Anticipated Posting End Date:
Base Pay Range: $175000/yr $250000/yrActual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location. In addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs nonannual sales incentive plans or other nonannual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today were a marketleading retirement company fueled by worldclass asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.
Benefits and Total Rewards
The organization is committed to making financial wellbeing possible for its clients and is equally committed to the wellbeing of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial wellbeing. To learn more about your benefits please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.
Read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800)
Privacy Notices
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For Applicants of TIAA Nuveen and Affiliates residing in California please click here.
ForApplicants of TIAA Global Capabilities click here.
For Applicants of Nuveen residing in Europe and APAC please click here.
Required Experience:
Director
Employment Type
Full-Time
