Student Support Associate
Student Support Associate
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Job Description
Title: Student Support Associate
Employee Classification:Clerical & Secretarial
Institution:TCATJackson
Department: Student Services
Campus Location: TCAT Jackson
Job Summary
The Student Support Associate will work under the supervision of the Student Services Coordinator and Vice President of Student Services. The individual shall be responsible for assisting with duties related to Student Services and the support of the college. Some evenings/weekends and travel may be required.
Responsible for recruitment for the institution including answering phone calls assisting with walkins disseminating information regarding the programs available providing tours of the College and assisting with New Student Orientation.
Provide attendance counseling and reporting.
Assist students with completion of all required compliance training.
Assist with academic reports as it relates to performance indicators and compliance.
Maintain physical and electronic student files.
Assist team members when necessary to ensure the success of the department.
Other duties as assigned.
Job Duties
Minimum Qualifications
Requires a high school diploma; technical diploma or associates degree; bachelors degree from an accredited college or university preferred.
Minimum of five (5) years of fulltime experience in education business or industry.
Preferred Qualifications
Knowledge Skills and Abilities
Working knowledge of the principles philosophy and methods of technical education and individualized instruction.
Must have strong interpersonal skills pleasant demeanor and professionalism with coworkers students and the public.
Display high effort dedication and commitment toward work; operate utilizing the efficient and organizational structure while demonstrating trustworthiness and responsible behavior.
Excellent verbal and written communication skills.
Excellent time management skills with the ability to prioritize multiple projects simultaneously and meet deadlines.
Ability to exercise good judgment in evaluating situations and making decisions.
Working knowledge of Microsoft Office Suite (PowerPoint Word Outlook Excel etc.) as well as the ability to learn and use other software.
Physical Demands / Working Conditions
sTAOther1
Required Experience:
IC
Employment Type
Full-Time
