drjobs Front Desk Night Audit Supervisor

Front Desk Night Audit Supervisor

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1 Vacancy
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Job Location drjobs

Danville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

ESSENTIAL JOB FUNCTIONS:

  • Provides superior customer service positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Greet guests in the lobby and help with line management and crowd control
  • Prepares various audit worksheets as well as the Daily Flash Reports.
  • Register guests into the hotel and checks guests out of the hotel.
  • Balances and audits for accuracy all room and tax charges cashiers reports and guest and house accounts.
  • Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report to ensure the accurate accounting of hotel revenues and expenses.
  • Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
  • Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.
  • Makes daily deposits (as applicable)
  • Verifies room charges and rates; verifies register has appropriate starting cash.
  • Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
  • Monitors room availability.
  • May be required to make management decisions in the managers absence.

QUALIFICATIONS:

  • Strong Interpersonal and communication skills.
  • Must be able to use a computer keyboard 10key and calculator.
  • Must be able to communicate effectively with coworkers and management.
  • Must be able to accurately review and audit relevant information.
  • Demonstrated proficiency with adding machine and computer input terminal.
  • Ability to solve mathematically oriented problems
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

EDUCATION/EXPERIENCE:

  • HS diploma or GED.
  • Two years experience in Front Desk or through the completion of a Bachelors Degree in business administration accounting or closely related field and oneyear related experience.
  • Previous Hotel Front Office/Night Audit experience is strongly preferred.
  • Accounting background helpful
  • Clerical background preferred.

PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:

  • May be subject to smoking environment and moderate noise.
  • Fast paced high volume environment involving constant
  • Must be able to stoop reach and bend as necessary.
  • Must be able to respond calmly and make rational decisions when handling guest demands in a fastpaced environment.

I understand the Casino and its surrounding areas are under constant surveillance and that as an employee of Caesars Virginia I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.




Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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