drjobs Director Solution Specialists

Director Solution Specialists

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1 Vacancy
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Job Location drjobs

Miami, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to and for more information on Kaseyas culture please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.

Director of Solution Specialists Core Responsibilities

Revenue Ownership: Own and drive overlay contribution to pipeline influenced ARR and closed revenue. Build aggressive plans to maximize solution attach rates velocity and overall sales impact.

Sales Process Optimization & Strategic Deal Support: Continuously sharpen technical sales motions from first demo to final signature. Personally step in to accelerate strategic highvalue deals and remove any barriers to close.

CrossFunctional Alignment: Relentlessly align with Core Sales Marketing Product Enablement and Customer Success to deliver a unified winning message to the market and make it easier for reps to win.

Market Intelligence: Be the voice of the field. Collect competitive insights customer feedback and realworld proof points to drive smarter product strategies and sharper GTM execution.

Scaling Hiring Training and Performance Management: Recruit and build an elite team of Solution Specialists. Launch worldclass training programs focused on technical mastery and consultative selling. Implement transparent KPIs dashboards and structured coaching cadences to drive consistent repeatable success.

Forecasting and Reporting: Own overlay forecasting with precision. Deliver actionable nosurprises reporting to leadership highlighting wins gaps and whats being done about them.

KPI Tracking Metrics: Track and report key performance indicators including MQL to Demo Rate Demo to Opportunity Conversion Rate Average Sales Cycle CrossSell Conversion Rate Influence on Total Bookings Opportunity Win Rate (with overlay involvement) Demos Delivered per Specialist ARR Influenced per Specialist and Training Impact (Core Reps certified through Solution Specialistled enablement).

Overlay Strategy Evolution: Continuously reengineer the overlay model to match business needs optimizing territory coverage specialization and team structure to maximize growth and minimize friction.

Executive Communication: Drive executive visibility. Deliver crisp updates on team performance strategic risks key wins and growth opportunities and back it up with clear next steps.

Innovation: Test prove and scale new selling motions whether its solution bundling vertical strategies or specialized GTM plays. Be the driver of change not the passenger.

Qualifications

5 years experience in software sales with 2 years managing a quotacarrying technical sales or solutions team.

Strong technical understanding of IT management cybersecurity compliance and endpoint solutions.

Deep understanding of B2B SaaS buying processes especially within MSP and IT organizations.

Track record of leading teams to exceed aggressive sales targets and KPIs.

Expertise in pipeline management sales forecasting and driving operational excellence.

Outstanding communication coaching and motivational skills.

Bachelors degree preferred.


Required Experience:

Director

Employment Type

Full Time

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