Associate System Administrator Job Description
Associate System Administrator Job Description
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Job Description
Atlanta International School (AIS) unites students educators and families from Atlanta and around the world with a shared mission: to develop courageous leaders who shape their world for the better.
Our community represents 90 nationalities and over 60 languages. Starting in August 2025 AISs Upper School will span two campuses: the Buckhead Campus for Grades 3K12 day students and the Sandy Springs Campus for Grades 912 day and boarding students.
This dynamic inclusive environment gives AIS its unique energya place where students educators and families thrive innovate and belong. As an International Baccalaureate (IB) continuum school from 3K to Grade 12 we offer the PYP MYP DP and CP with additional flexibility through AISx. This unique program is tailored for preprofessional students in athletics entertainment entrepreneurship and more. AISx partners with Mouratoglou Tennis Academy and the Atlanta United Youth Team and holds Athlete Friendly Educational Center (AFEC) accreditation.
Our engaging and comprehensive academic programs develop internationally minded critical thinkers who excel at connecting complex knowledge to create innovative solutions. At AIS students experience a worldclass education within a diverse multicultural and multilingual community that prepares them for meaningful global impact.
An Associate System Administrator is an entrylevel IT professional responsible for the daytoday maintenance and support of computer systems including server administration network monitoring user account management troubleshooting technical issues implementing software updates and ensuring system stability.
Software Deployment and Patch Management: Install configure and update operating systems applications and security patches on servers and workstations according to established procedures.
User Account Management: Create modify and manage user accounts access permissions and security profiles for system users.
Incident Response: Respond to system outages malfunctions and user support requests by identifying the root cause and implementing solutions. This includes an oncall schedule.
Documentation and Knowledge Base: Maintain clear documentation of system configurations troubleshooting steps and standard operating procedures.
Oversee systems environment including: Deployment and maintenance of apps and software through MDMs such as Google Workspace and JAMF.
Security Compliance: Adhere to security policies and procedures to protect sensitive data including password management and access controls. This includes but is not limited to user authentication rolebased access control (RBAC) encryption GDPR HIPAA and SOC2 compliance.
Technical Skills:
- Strong understanding of Windows Server operating systems (Active Directory Group Policy) Google Workspace and Apple OS
- Familiarity with basic networking concepts (TCP/IP DNS firewalls)
- Experience with system monitoring tools
Problemsolving Skills: Ability to troubleshoot technical issues analyze system logs and identify root causes.
Communication Skills: Effective communication with users technical teams and management to clearly explain technical issues and solutions.
Additional Responsibilities
- Ability to collaborate with other IT staff to resolve complex problems and contribute to team projects. Perform tasks of Tier 2 and 3 support.
- Perform Helpdesk duties as necessary
- Stay up to date with emerging technologies to improve IT support services.
- This position will be expected to crosstrain with other functions in the department
- Other duties as assigned by leadership
Education & Experience:
- Associates degree Bachelors degree in Computer Science Information Technology or a related field preferred.
- Experience with project management and the ability to manage multiple tasks effectively.
AIS is an equal opportunity employer. We are a diverse community of professionals that broadly reflects the people of the metropolitan Atlanta area and the United States at large. We aim to align our hiring process with our mission and institutional goals. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion or religious practices sex gender identity or expression sexual orientation citizenship status national origin age ability status military status unemployment status or any other category protected by applicable local state or federal laws. AIS takes affirmative action in support of its policy to employ and advance all qualified candidates.
Required Experience:
Junior IC
Employment Type
Full-Time
