Dispatch Supervisor
Dispatch Supervisor
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
We are hiringfor a fulltime Dispatch Supervisor to join the Transportation department at Second Harvest Food Bank of Middle Tennessee.
Who we are:For nearly 50 years Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries congregate meal sites shelters childcare facilities senior centers group homes and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee its mission and programs please visit .
What youll do:The Dispatch Supervisor is responsible for ensuring that transportation operates smoothly and efficiently. The Dispatch Supervisor oversees tasks that range from coordinating delivery schedules to managing driver pick up routes and ensuring compliance of various safety and DOT regulations. The Dispatch Supervisor must be detailoriented with strong management skills excellent communication skills and have a depth of experience in the transportation industry. A successful Dispatch Supervisor is extremely organized enjoys working in a fastpaced dynamic communicative environment and is a team player. This position supports and fosters our deep commitment to diversity and inclusion which is the foundation for creating a culture of belonging for all personnel.
Who we are:For nearly 50 years Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries congregate meal sites shelters childcare facilities senior centers group homes and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee its mission and programs please visit .
What youll do:The Dispatch Supervisor is responsible for ensuring that transportation operates smoothly and efficiently. The Dispatch Supervisor oversees tasks that range from coordinating delivery schedules to managing driver pick up routes and ensuring compliance of various safety and DOT regulations. The Dispatch Supervisor must be detailoriented with strong management skills excellent communication skills and have a depth of experience in the transportation industry. A successful Dispatch Supervisor is extremely organized enjoys working in a fastpaced dynamic communicative environment and is a team player. This position supports and fosters our deep commitment to diversity and inclusion which is the foundation for creating a culture of belonging for all personnel.
Key Responsibilities:
- Collaborates with food sourcing warehouse donors when directing drivers to ensure effective execution of grocery rescue and donation pickups to maximize food resources for the organization.
- Utilizing transportation software and scheduling for optimization and ongoing improvement for routing.
- Collaborates with community impact team agency partners and operations team when directing drivers throughout the delivery process.
- Collaborates with inventory control volunteer engagement Project Preserve and others to facilitate effective and efficient inventory transfers and shuttles between food bank sites.
- Ensures adherence to and execution of established food bank safety policies and procedures OSHA Fleet Safety DOT Program ensuring the number one priority is safety when operating any equipment at SHFB.
- Establishes and executes independently incident management process as required by transportation group (i.e. intendent reporting towing HAZMAT response etc.).
- Conducts ridealongs with all drivers coaching on efficiencies and safety compliance. Collaborates with Director of Transportation on findings.
- Collaborates with the Fleet Maintenance Coordinator and Transportation Specialist to achieve DOT maintenance and document compliance on all equipment at SHFB.
- Partners with transportation specialist and others within the organization to effectively gather and report transportation related performance and cost data
- Manages departmental KPIs to ensure ontime delivery and performance goals are met.
- Communicates insights and opportunities to Director of Transportation.
- Partners with Fleet Maintenance Coordinator and strategic maintenance suppliers on Second Harvests commercial equipment and passengers vehicles.
- May be asked to shuttle equipment to vendor or driver if applicable.
- Trains drivers to ensure food safety compliance.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:Yes directly supervises a team of nonCDL CDLC/B and transportation coordinator and support staff.
Reports to:Director Transportation
When & Where:
SCHEDULE
- Monday Friday 5:00 am 1:00 pm.
- Occasional evenings and/ or weekends may be required for meetings or special events.
- Occasional duties may be necessary to respond to issues outside of normal working hours (e.g. disaster response community events etc).
TRAVEL
- Occasional daytime travel needed up to 50% of work week within the local service area.
- Current CDLA drivers license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results needed.
Essential business/first responder:
As a social services organization we strive to be available for our clients donors and fellow staff members to work toward our mission to provide food to people facing hunger and work to advance hunger solutions. WorkFlex may be considered as a benefit to eligible positions.
In instances of a federal state or locally declared emergency Second Harvest is typically considered an essential business service and emergency responder. All employees may have to perform regular or emergent duties onsite. Employee safety will be balanced with business and community necessity. Some positions are more likely to be required onsite than others. This position is considered part of the essential crew and is required to be onsite or offsite performing essential duties. Therefore this position is not eligible for Remote or telecommuting portion of WorkFlex.
In instances of a federal state or locally declared emergency Second Harvest is typically considered an essential business service and emergency responder. All employees may have to perform regular or emergent duties onsite. Employee safety will be balanced with business and community necessity. Some positions are more likely to be required onsite than others. This position is considered part of the essential crew and is required to be onsite or offsite performing essential duties. Therefore this position is not eligible for Remote or telecommuting portion of WorkFlex.
Is this you
Education: Bachelors degree in Business Supply Chain Logistics or related field preferred.
Experience: 3 years of related experience and/or training preferred.
Skills & Capabilities:
- Licensed Class A CDL required.
- A minimum of 3 years experience as Class A CDL Driver.
- A minimum of 3 years experience in logistics supply chain business or related field.
- 5 years of related experience and/ or management training required. Experience with
- GPS tracking and Trimble routing software preferred.
What Second Harvest has to offer:
- Work with a purpose:As one of Middle Tennessees largest nonprofits our local hunger relief work is uniquely rewarding hands on and solutions oriented. Our mission is to nourish and empower people so they can thrive. A career with Second Harvest ensures that you not only earn a paycheck but also help your local community through meaningful work.
- Award winning workplace:We are a bestinclass workplace because we are passionate and people focused so that our community can count on us for our critical work. We are among The Tennesseans Top Workplaces based solely on employee feedback.
- Compensation & Benefits:Second Harvest is proud to offer rich and affordable total compensation packages. Total compensation for fulltime employment includes many benefits in addition to base pay. The paid days off policies include 34 accrued time off. Benefits offered include medical dental and vision (employeeonly coverage paid 100% by employer). Additional available benefits include a 403(b)retirement plan (up to 3% match 5% base) disability insurance (short and longterm) life insurance as well as pet insurance.
- Equal Employment Opportunity:Second Harvest Food Bank of Middle Tennessee provides equal employment opportunity to all applicants and employees based on merit qualifications and abilities. We do not discriminate in employment opportunities or practices on the basis of race color religion sexual orientation national origin age disability veteran status genetic information or any other legally protected status. We believe that inclusion and belonging strengthen our team drive innovation and enhance our ability to serve our community.
Think this sounds like a role and workplace where you would thrive Apply now!
You can express interest in joining our team in any of the following ways:
You can express interest in joining our team in any of the following ways:
- Online: employment application on our website: Resume and cover letter can be uploaded with applications on the website as well.
- In person: applications can be completed by visiting us onsite at any of our distribution centers locations can be found on our website: for your interest in working for Second Harvest Food Bank of Middle Tennessee we love it here and think you will too!
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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