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ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. Were a team of barrierbreakers disrupters and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail we strive to be a transformative inclusive authentic rider focused and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.
JOB SUMMARY
A critical member of the Specialized retail network the Store Manager balances excellence in retail operations with a passion for the power of a great brand. The Store Manager maintains the culture of the business and sets the tone of the store. The ideal candidate has a consistent record encouraging successful profitable retail and wants to take that expertise to the next level as a driver of outstanding brand experiences. Beyond being a welladapted business leader the Store Manager works collaboratively with staff retail partners and local riders as a host mentor brand advocate and customer service ace. This role also works crossfunctionally with other members of the Specialized team to facilitate storebased events passionate about education product launches advocacy and brand innovation.
HOW YOULL MAKE A DIFFERENCE
Overall profitability of the retail store namely covering and exceeding the stores run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components globally
Exemplify outstanding methodologies for staff and local operators
Ensure the conveyance of transformative inclusive ridefocused locallyauthentic and collaborative experiences for staff and riders alike inside and out c/o the Specialized Retail Way
Host/give tours of the space to retailers explaining our processes for outstanding methodologies
Performance management/talent management of all current employees
Encourage a welcoming diverse and inclusive workforce through talent recruitment
Schedule all staff and shift coverage showroom
Educate all staff (inhouse training SBCU and facilitation)
Establish and sustain all clientele (establish longterm relationships with key riders and retailers based on data about their preferences behaviors and purchases)
Uphold all cleanliness and organizational standards for the sales floor and office space
Handle the progress and ensuring timely delivery of all special orders and home deliveries
Ensure staff has direction and is informed when the manager is not present (days off time off etc.) so that all employees are working purposefully towards store goals
Evaluate each employees performance and is the first point of contact when issues arise instore among riders staff and the service/sales interface
Set goals with each member of the team which include development storewide goals and larger company initiatives
Operate within the set rules of the company (Specialized Retail LLC.) and ensuring alignment of all practices with Specialized Bicycle Components
WHAT YOU NEED TO WIN
Experience and Passion for cycling and the Specialized brand
A current or former retail employee with 1 years of experiencepreferred
Excellent communicationwith the ability to effectively interact with riders and teammembers
Must be able to work as business dictates which includesweekends
Abilityto stand for extensive time periods; while occasionally walking kneeling or reaching
Ableto lift at least 50lbs. or more and use proper liftingskills
Bike Shop Experience a plus
TELL ME MORE
Competitive health care (Medical PPO or HDHP)*
Dental*
Vision*
Health Savings Account (HSA)
Short and Long Term Disability
Company sponsored life insurance
Optional Term Life Insurance
Optional Critical Illness insurance
Optional Critical Accident insurance
Competitive vacation package*
401(k) with match
8 Weeks paid parental leave
Paid company holidays
Employee discounts on all product
Deep partner retail discounts
Fitness & Events Reimbursement
Uniform Allowance
Employee Assistance Program
Commuter Benefits *if applicable in state
*For eligible employees
*For eligible employees
At Specialized your base pay is one part of your total compensation package and will depend on your work experience skills certification and location.
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion striving to break barriers and have a positive impact on the world.
We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized!
See what we are up to onLinkedInInstagram and most importantly our #DogsofSpecialized.
Required Experience:
Manager
Full-Time