Principal UX Researcher
Principal UX Researcher
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$ 149700 - 224500
1 Vacancy
Job Description
The Lead User Experience (UX) Researcher role at Ecolab will work on dynamic highly collaborative crossfunctional teams supporting a wide variety of user research practices and activities. This research can occur throughout the development of digital products and services. Our products and services are created to support business needs for customers field personnel and internal and external users. Ecolabs digital product teams utilize lean/agile and usercentered processes to drive innovation and iteration through frequent product releases.
What You Will Do
Working in collaboration with UX Product Designers technical teams and other colleagues to:
- Be part of a dynamic and growing UX practice that creates digital experiences designed to streamline and enhance our customer and field interactions
- Develop and articulate best practices for UX research within product development activities with product teams stakeholders and external partners
- Be an integral member leading user research activities for our digital products and services involved in initial discovery ideation conceptualization and design to testing and validation.
- Plan and conduct primary and secondary research. Synthesize research build insights reframe problems and provide recommendations that enable our teams to generate and iterate on new solutions.
- Support the application of HumanCentered Design and Service Design Thinking approaches to guide the discovery and production of lowfidelity and highfidelity deliverables.
- Plan and cofacilitate workshops internally and externally. Manage approaches that identify and solve complex problems.
- Coordinate work activities with digital teams business teams and other IT team members as required.
- Maintain and continuously advance your own and your teams knowledge of current innovation and topics of interest in sustainability manufacturing ecommerce and other relevant topics
Minimum Qualifications
- BS degree or higher in a relevant field and/or equivalent related practical experience.
- 8 years of professional experience
- Present an online portfolio that showcases strong usercentered design process and fundamental research practices
- Experience working in an interdisciplinary setting preferably in the manufacturing government or sustainability sector
- Experience with digital product design: from discovery through iterative development and delivery
- Experience in translating complex user needs technical constraints and business goals into thoughtful effective digital experiences
- Experience in designing consumer and business applications both from the ground up as well as improving upon existing products
- No immigration sponsorship available for this position.
Preferred Qualifications
- Familiarity with modern frontend technologies and frameworks
- Experience acting as an advocate strategist and leader for the design function both within teams and with stakeholders
- Understanding of the Service Design and UX Design disciplines.
- Experience with industrystandard design and research tools (Figma Adobe CC InVision User Testing etc.)
- Experience with pattern libraries and design systems
- Strong communication and organizational skills and ability to deal with ambiguity while juggling multiple priorities.
- Experience with Agile and SAFe methodologies and understanding of Azure DevOps Jira and Confluence.
- Experience planning and conducting user research and user testing sessions including moderator guides
Annual or Hourly Compensation Range
Benefits
Ecolab strives to provide comprehensive and marketcompetitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website view our benefits at Customer Requirements Notice
To meet customer requirements and comply with local or state regulations applicants for certain customerfacing roles may need to:
Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Be fully vaccinated for COVID19 including a booster if eligible unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.
Required Experience:
Staff IC
Employment Type
Full-Time
