Community Manager - BTR
Community Manager - BTR
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Job Description
Job Details
Description
Who We Are
Core Spaces (Core) is more than a real estate company its a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live) GRIT (We Got This) LIFT (Help Each Other Win) SHINE (Bring Your Full Self) UPHOLD (Never Break Trust) GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.
What We Do
Founded in 2010 Core is a vertically integrated company focused on acquiring developing managing and lending across the student housing and buildtorent (BTR) sectors. Its residential communities feature worldclass amenities progressive design and hospitalitydriven client service. In its awardwinning student portfolio Core currently owns and/or manages over 45600 beds* and has a pipeline of over 45000 beds* in various stages of development. Cores BTR division currently has over 3000 homes under development and in its pipeline in highgrowth metros across the country. For more information visit .
*Portfolio and pipeline numbers as of November 2024
Benefits That Matter
- A culture that provides you with a sense of belonging
- Competitive pay that values your contributions
- Generous PTO to disconnect or celebrate life milestones
- Paid 15 holidays including your birthday to disconnect and celebrate
- Paid Parental Leave that begins after 90 days
- Paid volunteer time off to give back to your community
- Robust health plan options that begin within at least 30 days of your employment
- Yearly subscription to a meditation app for personal wellness
- An environment that provides you a voice to share your perspectives
- Employee Assistance Program (EAP) for access to confidential support services
- Company retirement options including 401(k) matching & Roth account option
Position Overview
The Community Manager is responsible for the overall operations of their assigned community. This role is responsible for building a strong onsite team effective training and development of all onsite team members to ensure overall performance of all sitelevel functions including leasing marketing resident relations financial processes and reporting physical management of the asset including curb appeal and project execution and financial management of the asset including managing the monthly budget and overall business plan. The Community Manager will directly supervise the Community Engineering Manager Associate Community Manager and other onsite staff as directed and ensure the Core Culture and Values are alive by creating a team atmosphere inclusive of all community team members and departments. They will act as a liaison to the corporate support team and handle all special projects as assigned.
What You Will Do
- Build a culture of inclusivity teamwork and trust in line with Cores values and nurture relationships with all onsite team members
- Hold other onsite managers accountable for effectively leading and developing their direct reports
- Maintain adequate staffing for all departments and help drive recruiting and training strategies alongside corporate support to ensure effective team member training development and performance management creating an environment where team members thrive
- Direct the leasing and marketing strategy in collaboration with the Assistant Community Manager to ensure effective execution of all strategy in line with leasing goals marketing efforts and other key sales performance indicators
- Ensure effective grassroots marketing strategy to build the Oxenfree brand in their respective market
- Develop the strategy and lead the execution of turnover and effective management of lease expiration cadence for moveouts the turnover process and moveins
- Work closely with the Revenue Optimization team leveraging the revenue optimization software to meet and exceed target rental rates and revenue goals
- Leverages all provided platforms and other tools as directed to drive operational efficiencies for leasing tours AP AR and other opportunities as identified
- Ensure the property is wellmaintained and in line with curb appeal and brand standards and work closely with the Community Engineering Manager to ensure optimal resident satisfaction
- Establish local network and build relationships within the Community and amongst competitor properties
- Establish local network and build relationships with vendor partners review all service contracts and escalate for Regional Approval when necessary
- Conduct annual RFP alongside CEM to ensure optimal pricing as it relates to all R&M and CapEx projects
- Oversee all HR processes including payroll performance management and mindfulness initiatives
- Complete all necessary financial reporting
- Complete all property reporting requirements
- Complete special projects as requested
- Ensure compliance with all policies and procedures
- Assist the organization in driving innovation through ongoing feedback and being a champion of change and growth
- Must be available for additional hours including evenings weekends and overtime when necessary
- Must be able to complete all physical requirements of this role with or without a reasonable accommodation
Ideally youll have
- Exceptional communication skills verbal and written to a variety of audiences
- Strong decisionmaking and problemsolving skills
- Confident leadership approach with a trackrecord for building collaborative and winning teams
- A passion for the resident experience
- Flexibility to perform in a fastpaced growing environment
Youll crush it if you have experience with
- At least 3 years of Property Management experience in a leadership role
- Conventional or BTR experience is preferred
- Bachelors Degree is preferred
Organizational Structure
Reports to: Regional Manager
Direct Reports: Assistant Community Manager Community Engineering Manager Leasing Associates Maintenance Technicians
Disclaimer: Please note that job responsibilities reporting lines and duties outlined in this job description are subject to change to meet the evolving needs of the organization.
As an Equal Opportunity Employer Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.
Required Experience:
IC
Employment Type
Full-Time
