Quality Assurance Supervisor

POSITION SCOPE:

National contract packaging company who lives and breathes a culture of daily innovation excitement sense of urgency and passion for being multiple steps above the rest is seeking a Quality Assurance Supervisor with at least 3 years experience in a similar industry.

The Quality Supervisor is a critical factor in the success of our organization. They bridge the gap between corporate and local teams aligning expectations and ensuring achievement of facility goals. They should always be a culture warrior and constantly promote the 3Q mentality through leading by example in their facilities and community.

It is the Quality Supervisors responsibility to meet the established expectations and tasks set forth by senior Quality Leadership and local facility General Manager. An overall summary of these can be found below. This is not an allinclusive list of tasks to be completed. It is a list of activities proven to make a quality department successful and are therefore required responsibilities for the Quality Supervisor. Additional tasks may be assigned at any time by their supervisor(s).

REPORTS TO:

Director of Quality Risk and Compliance

Dotted line to facility General Manager

Safety

• Work with customer and internal departments to maintain a current and accurate SDS information for all items in facility.
• Retain copies of training records for all safety training.

Quality Control

• Responsible for the onboarding of QA Technician staffing including instructing and training on procedures and methods used to inspect monitor and audit processes and finished goods.
• Ensures the required quality personnel is available to perform inspections for every production line operating on every shift.
• Conducts routine training of Quality Technicians to maintain consistent enforcement of Quality Programs.
• Ensures that all training records are completed and retained in accordance with procedure.
• Supports and may conduct as needed annual SOP/GMP/GDP training for all FTE and longterm Staffing Associates.
• Responsible for uploading annual training roster in SharePoint site.
• Supports and may conduct as needed all SOP revision trainings with affected departments.
• Approves schedules and helps direct activities of hourly sanitation personnel ensuring proper documentation of daily weekly monthly and biannual activities (.01 forms) is being created and retained.
• Helps maintain compliance with pest control SOP that may include managing external contractors or inhouse monitoring.
• Approves schedules and directing activities of hourly inspection personnel involved in inprocess and final inspection.
• Effectively provide input to QA Manager or Corporate Quality Management and work proactively to attain continual improvement within the department.
• Assist as needed in providing information required to complete CAPA investigations.
• Generates daily QA inspection forms and ensuring all production records are reviewed and approved in a timely manner (not to exceed 2 days).
• Communicate with members of management in Operations Account Management Inventory and Warehouse on a regular basis to report quality data and receive feedback from the various departments to provide the best quality product possible.
• Responsible for systematically placing items on hold and removing same when necessary in accordance with procedures and communicating all items placed on hold to quality/facility leadership.
• Supports and may maintain a current and accurate Hold Log at all times ; Responsible for communicating quality defects directly to QA Manager and facility managements as needed ; Ensures all nonconforming materials are tagged and staged in designated areas.

Personnel Management

• Monitors personnel issues and concerns including attendance policy and scheduling of vacations working with QA Manager or QA Corporate Management for execution of actions.
• Supports QA Manager and may conduct annual performance evaluations for QA personal and/or direct reports.
• Supports QA Manager or QA Corporate management with maintaining staff by supporting recruiting and training employees developing personal growth opportunities.
• Resolve and escalate conflicts that may arise exhibiting good judgment to ensure that parties involved are treated fairly.

Quality Assurance and Compliance

• Participates in customer and regulatory audits as required.
• Conducts or assists in internal audits as needed.
• Participates in quarterly food safety meetings documenting and retaining files properly (when required).
• Supports all HACCP Plans and Vulnerability assessments are completed annually when required (HACCP certified a plus).
• Participates in generating production data as needed to support annual filings.
• Drive actions stemming from corrective action and preventative action (CAPA) system.
• Participate in the development of processes that will improve overall quality.

General Activities and responsible for:

• Ensures the management and maintenance of all QA files and retains samples
• Adheres to company policies and procedures including GMP/SOPs Code of Safe Practices and Lockout/Tagout/ Blockout Procedures.
• Efficiently work with workers constructively and positively.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications:

• Bachelors Degree and 2 years experience or an Associates Degree and 3 years QA experience packaging or production environment or 4 relative packaging or production experience.
• Must be able to complete QA paperwork accurately.
• Ability to work on a regular and reliable basis and work overtime as weekends as needed.
• Must be computer proficient in Microsoft Suite Word Excel Outlook.
• Excellent communication skills both written and verbal.
• Detail oriented and the ability to handle multiple tasks and priorities with excellent time management.
• Excellent interpersonal skills must maintain a positive attitude and the ability to motivate team members.

SAFETY:

• Adhere to company safety policies and procedures
• Wear required PPE (personal protective equipment) where needed
• Immediately report any unsafe conditions or other safetyrelated issues

WORK ENVIRONMENT:While the work environment characteristics described here represent those an employee encounters while performing the essential functions of this job they are in no way allinclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job the employee regularly works in the office.
• The employee often works at a desk or on various other office equipment.
• The noise level in the work environment is typically minimal.