Associate Director
Associate Director
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Job Description
Job Details
Description
Company Description
A missiondriven organization Lutheran Metropolitan Ministry (LMM) serves people in Northeast Ohio and walks with them on their road to selfsufficiency. LMM helps empower people to overcome barriers obtain job skills gain employment locate safe and stable housing access counseling and support services stay out of prison and secure second chances in community. Our mission is to challenge systemic injustices faced by those who are oppressed forgotten and hurting by providing responsive solutions advocacy and hope.
Position Summary
The Associate Director supports the Director of the Housing & Shelter with a variety of managerial responsibilities to ensure a highquality shelter experience. This includes planning monitoring evaluation and quality improvement activities related to operations programs and services. Associate Director manages special projects as assigned by the Director and the supervision of reporting staff. A critical member of the Shelter Management Team the position plays a key role in advancing the mission of providing emergency shelter supportive services and solutions to homelessness and the organizational strategic plan objectives for Housing & Shelter.
Some of the duties include:
- Assist Director in program development alignment execution and evaluation of performance based outcomes and results for effective and efficient service delivery
- Assist Director in data informed systems improvement of Operations Programming Housing Clinical departments of H&S; collaborate with these department managers and directors to assist in continuous quality improvement of activities
- Oversee new service integration in H&S in collaboration with relevant subdepartments through planning role clarity logistics
- Oversee program compliance with contracts Council on Accreditation standards LMM policies and procedures and other internal quality and compliance related assignments
- Draft funding requests and reports to foundations and public funders in coordination with the Development team
- Oversee data practices system implementation and conduct data trend analysis. Ensure timely reporting and data gathering for relevant data requests.
- Supervised and provide support to the Clients Rights Officer Volunteer Coordinator Data Specialist and Special Projects Facilitator
- Utilize grievance data to better understand and address improvements
- Collaborate with HR to manage recruitment hiring and professional development opportunities for staff partners under the Associates supervision
- Conduct midyear and yearend performance reviews for direct reports in accordance with Agency policies consulting with the Director and Director of Human Resources as needed
Qualifications
Our ideal candidate possesses a Bachelors degree or equivalent years of work experience; Masters degree preferred. A minimum of five years of management/administrative experience in social services with a strong focus on housing stability homelessness prevention and Continuum of Care. A valid Ohio Drivers License proof of insurance with reliable transportation required.
LMM offers a number of benefits for staff including but not limited to: medical dental vision disability life generous paid time off and a 403(b) retirement savings plan. LMM is an Equal Opportunity Employer that values diversity in life experiences and backgrounds. LMM promotes equality for individuals of all backgrounds including Minorities Females Disabled Individuals and Veterans. LMM also maintains a drugfree workplace.
Join our team! Go to: to complete an online application and attach a cover letter (with salary requirements) and resume. Applications accepted until position is filled.
Required Experience:
Director
Employment Type
Unclear
