Housekeeping Office Coordinator
Housekeeping Office Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Location
Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Heads associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Hilton Head Oceanfront Resort may be your perfect match.
Job Description
The Housekeeping Office Coordinator at the Omni Hilton Head Oceanfront Resort plays a vital role in ensuring the smooth operation of the Housekeeping Department. With 323 guest rooms and suites this position supports the housekeeping leadership team by managing communications scheduling inventory tracking and administrative duties. The ideal candidate is organized proactive and able to multitask in a fastpaced luxury resort environment.
Responsibilities
Serve as the primary point of contact for the housekeeping office fielding radio and phone communications between housekeeping staff and other resort departments.
Maintain daily housekeeping board assignments and accurately input room statuses in the property management system (Opera Cloud or similar).
Coordinate guest requests work orders and lost & found items promptly and professionally.
Monitor room status reports ensuring timely updates and communication with Front Office and Engineering.
Assist in ordering receiving and organizing housekeeping supplies and linen inventories.
Track attendance PTO and scheduling for housekeeping team members.
Prepare daily reports such as discrepancy productivity and room status summaries.
Support onboarding and training coordination for new housekeeping team members.
Uphold Omnis service standards demonstrating professionalism and confidentiality in all interactions.
Perform other administrative duties as assigned by the Director of Housekeeping or Housekeeping Manager.
Qualifications
Prior experience in a housekeeping front office or administrative support role in hospitality preferred.
Strong computer skills including Microsoft Office (Excel Outlook Word) and property management systems (Opera Cloud or similar).
Excellent communication organization and problemsolving skills.
Ability to handle multiple tasks in a highvolume guestcentric environment.
Must be able to work flexible hours including weekends and holidays.
High school diploma or equivalent required; college coursework in hospitality or business a plus.
Required Experience:
IC
Employment Type
Unclear
