drjobs Front Desk Rep.

Front Desk Rep.

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1 Vacancy
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Job Location drjobs

Katy, TX - USA

Hourly Salary drjobs

$ 9 - 13

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Job Title: Front Desk Representative (Non Seasonal)
Reports to: General Manager and Assistant General Manager
FLSA Status: Nonexempt
Seasonal Openings: No

Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Answers telephones responds to inquiries takes messages and screens and directs phone calls in a professional manner.
2. Conducts sales calls for prospective members.
3. Processes student registrations using effective sales/customer service techniques.
4. Schedules and manages birthday/pool parties. Supervises birthday party staff.
5. Resolves customer concerns/complaints using a professional approach.
6. Assists clients with purchases of merchandise and vending.
7. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system.
8. Maintains cleanliness of the front desk area snack shack area changing areas restrooms and observation area.
9. Updates informational displays with accurate and timely promotions and literature.
10. Makes collection calls to resolve open account problems.
11. Prepares twice daily student lesson schedules for use by instructors and management staff.
12. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
13. Cross train for understanding of Swim Instruction and Curricula


Education/Experience:
High school diploma or GED. Some college education is preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word Excel and other software systems.
Certifications and licenses:
CPR First Aid and AED certifications required.




Keywords: Swim; Swimming; Trainer; Counselor; Camp; Nanny; Baby Sitting; Entry Level; High school; college; Coach; children; kids; pool; safety; swim lessons; instructor; summer job; after school; life guard; Ellis; Red cross; front desk; teaching; teacher; side gig; baby sitter; child care; flexible hours;
Compensation: $9.50 $13.00 per hour



Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!


Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.

Employment Type

Part-Time

Company Industry

About Company

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