Resource Manager
Resource Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Youll Do
As a Resource Manager Workforce Management you will:
Primary Impact: Contribute to Omnicells purpose by ensuring efficient project scheduling and resource management ultimately improving operational efficiencies and effectiveness.
Manage resource management methodology Ensure efficient project scheduling for customer and Omnicell resources.
Build maintain and communicate resource management metrics Identify opportunities and challenges to improve resource management.
Assist with all aspects of resource management Provide transparency to business leaders and source input from Professional Services stakeholders.
Conduct resource capacity planning and forecast exercises Provide senior leadership with visibility into resource capacity and future forecasts.
Manage multiple project resource requests Utilize identified platforms to handle resource requests with support from Senior Resource Manager and Workforce Management leaders.
Identify over and underutilized resources Improve operational efficiencies by balancing resource utilization.
Collaborate with Portfolio Management Provide current resource capacity and gaps by project roles.
Liaise between internal Omnicell teams and customer project teams Ensure delivery of all resource management deliverables.
Consult with Professional Services stakeholders Identify opportunities for improvement based on resource management practices.
Primary point of contact for project communication Manage internal and external communication related to resource management.
Manage customer escalations and difficult conversations Address and resolve customer concerns effectively.
Facilitate meetings with Professional Services stakeholders Review risk analyze atrisk projects and provide insights on resource capacity and gaps.
Advise Professional Services Leadership Address atrisk project concerns or issues meeting key customer deliverables.
Create and deliver executivelevel presentations Provide insights and updates on resource management.
Advise Portfolio Management on capacity planning efforts Ensure alignment with quarterly revenue targets.
Provide visibility to Senior Resource Manager and Professional Services Leadership Highlight resource constraints impacting revenuegenerating activities.
Who You Are
Bachelors Degree
3 years of resource management or health systems operations experience in a healthcare software solutions industry
3 years of predictive data analytics or modeling experience Demonstrated experience in using analytics and modeling to project current and future resource and capacity demands.
Preferred Qualifications
Masters Degree
Balance of drive business acumen and interpersonal skills
Positive professional demeanor and presentation in all interactions
Highly motivated selfstarter who takes initiative
Problem solver with a flexible mindset delivering business outcomes and scalable solutions
High EQ consultative mindset and close attention to detail Excellent communication (oral and written) skills.
How Youll Elevate at Omnicell
At Omnicell success isnt just about what you achieveits about how you achieve it. We embed Elevate Behaviors in everything we do. As a Resource Manager Workforce Management you will:
Collaborate Build strong networks share knowledge and foster partnerships that drive results.
Inspire Influence engage and motivate those around you to create a highperforming inclusive culture.
Develop Embrace continuous learning and actively support the growth of yourself and others.
Execute Set clear priorities take ownership of outcomes and deliver on commitments.
Impact Drive innovation challenge the status quo and align business goals with customer success.
Required Experience:
Manager
Employment Type
Full-Time
