Case Manager-MD532502
Case Manager-MD532502
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Salary Not Disclosed
1 Vacancy
Job Description
JOBSUMMARY:
Under the general supervision of the Program Director/designee functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living working and social situations in the community by obtaining needed medical social psychosocial educational financial vocational and other services. Participates in the provision of crisis intervention services to to/visits consumers residences or apartments to provide counsel and assistance and to help the consumers within their capabilities and interests in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision.
ESSENTIAL TASKS:
- Travels to/visits consumers residences to provide supportive services on a schedule established by the program. Helpsthe consumer to modify attitudes and patterns of behavior by increasing understanding of self and individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilizeinnercapabilitiesandenvironmentalresourcestoattain
- Secures information such as medical psychological and social factors contributing to the individuals situation and evaluates these and the individuals on this information completes and maintains consumertreatment plans to include quarterly serviceplanreviews assessmentsmedical recordsand changes in treatmentand/or medications either manually or using a a caserecord for each resident/consumer andcompletes required documents consumer treatment service plans and performsfollowup to determine quantity and quality service and records individual and community resourceinformationandtreatmentplans manuallyorusinga
- Maintains uptodateaccurateindividual case recordson each assigned consumer anddevelops measurableandobjective service plans that maximize consumer rehabilitative abilities in accordance with regulatory plans includeconsideration of the consumers cultural and ethnic backgroundcustomsneedsbeliefsandprimary language.
- Provides supportivecounselingin1:1orgroupformatsthatassisttheconsumertomodifyattitudesandbehaviorsas needed.
- Obtains anddevelopsresourceinformationforconsumersin allaspectsof their care;disseminates this informationtoconsumersinamannerthatisclearand
- Usescognitivebehavioraltechniques()toassisttheconsumerinmeetingserviceplangoals.
- Facilitates individualized servicesto the consumer that meet the diverseneeds of the consumerand focus onthedischargeplanning
- Explains the types of clinical services recreational activities and ICL programs available to consumers; instructs the consumerindailylivingskillssocializationskillenhancementandconflict
- Performs crisisassessmentandnonverbalandverbalcrisis
- Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled oremergencyvisitstomedicaltreatmentfacilitiessocialagenciesgovernmentofficesorotherlocationsassociatedwiththetreatmentorassistanceofthe
- May haveoncall
- Immediately reports serious incidentsserious incident allegationsincidentsor sensitive situations to incident reports in accordance with ICL for consumers and files missing person reports onconsumersnotaccountedforinaccordancewithICLpolicyand
- Plans escortsand/orarrangessocialorrecreationalactivitiesforandwith
- Performs regular inspections of the consumers residence to ensure the safety of the consumers accountability of ICL propertyandcleanlinessofconsumers
- Reviews the staff communications log and makes entries concerning essential elements of information designated by program management.
- Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff orconsumerswhoare
- Assistingtheorientationofnewpersonnelwhen requested.
- Complies with attendanceandtimekeepingrulesandreportsreliablyandregularlytoworkonanongoing
- Attends regularly scheduled clinical meetings staff meetings and supervision as well as inservice training and development
- Complies withagencyinfectioncontrol policies
- Advocates on behalfofconsumerwithoutsideserviceproviders andwithin
- Assists resident/consumer in finding and getting into vocational training or other training opportunities and works with otherteammembers(SubstanceAbuseSpecialistNurse)inaddressingtheneedsof consumers.
- Other jobrelateddutiesthatmaybe assigned.
MINIMUMEDUCATIONANDEXPERIENCEREQUIREMENTS:
Bachelors degree plus two years experience providing direct services to individuals with mental disabilities or other relevanthuman service experience orbachelors degree that required a oneyear practicum working directly with individuals with mentaldisabilities()andoneyearexperience.
ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES:
- Ability to work with consumers/residents families and staff in a caring and respectful manner and with due understandingofandconsiderationforcultural differences.
- Ability to serve as a role model to residents/consumers including modeling appropriate interpersonal interactions demeanor etc.
- Ability toeffectivelyuserequiredsoftwaresuchasIMAWordOutlookandothertechnologyrequiredbyICL
- Basic understandingofthecausesandprocessesofmentalillnessandsubstanceabuse
- Willingness to continually learn and apply knowledge and willingness to participate in inservice training and development activities.
- Ability to function as an effective team member including performing share of workcooperating with coworkersandsecuring cooperation and maintaining professional relationships and boundarieswith coworkers supervisors and consumers
- Ability tousesoundjudgmentinidentifyingandsolvingproblemsandknowingwhentoseek assistance.
- Ability tobeaware ofselfandonesimpactonothers.
- Ability tolearnunderstandandcomplywithallregulationspoliciesand procedures.
- Ability toorganizetimeeffectivelytoaccomplishalltasksinatimelywayandmeetdeadlineswithout prompting.
- Ability to develop evaluate implement and modify a case management plan meeting all deadlines and productivity standards.
- Ability tocommunicateeffectivelywithstaffconsumers/residentsfamiliesandthepublicbothorallyandin writing.
- Ability toprepareaccurateandtimelydocumentationreportsandotherwrittenmaterialas assigned.
- Ability toworkindependentlyandtoconformtoallapplicablesafetyandaccountabilitymeasures.
- Ability to be empathic actively looking for ways to help people to be compassionate and hopeful and to believe and helpothersworktoward recovery.
- Ability to engage in active listeningattending to what other people are saying and asking questions as appropriate.
- Abilitytoidentifythenatureofproblems and toparticipateeffectivelyinsolving problems.
- Ability toreportforworkasscheduledonaconsistentbasis.
- Ability tobeethicaltounderstandandadheretointernalandexternallawsrulesandpolicies.
Required Experience:
Manager
Employment Type
Full-Time
