Agile Technology Delivery Coach

The Opportunity

Work location: Boston USA

Work arrangement: Hybrid 3 days in office 2 days from Home; Remote working arrangement is not available;

Manulife is a leading international financial services provider helping people make decisions easier and lives better. Help shape the future you want to see and discover that better can take you anywhere you want to go.

Our John Hancock US segment Technology area is looking for a passionate and skilled Agile Coach to guide and mentor our US segment technology and agile teams in strengthening our Agile methodologies and practices. The ideal candidate will have a deep understanding of Agile principles excellent coaching skills and a proven track record of coaching Teams.

JOB DESCRIPTION

People Leader Role: Yes

Key Responsibilities:

Educate and engage stakeholders across the organization on Agile values and principles.

Develop and deliver training sessions and workshops to enhance Agile understanding and capabilities.

Serve as a mentor and coach for Agile teams helping them to adopt and improve Agile practices.

Collaborate with crossfunctional teams to drive the adoption of Agile methodologies such as Scrum Kanban and Lean.

Develop and educate organization on facilitation of Agile ceremonies including daily standups sprint planning retrospectives quarterly planning program increments and reviews.

Identify and address any obstacles that may hinder the teams progress and work to remove them.

Foster a culture of continuous improvement encouraging teams to experiment and innovate.

Assesses teams Agile maturity and identifies strategies to improve teams performance.

Adapts Agile practices for each team member in order to ensure continuous improvement of performance.

Works with project teams to analyze current systems and processes and design a strategy for adopting leading Agile practices.

Leads Agile workshops for developer and functional teams as well as for key stakeholders.

Promotes a culture of continuous improvement setting goals and milestones and assigning responsibility.

Drives cultural change by championing an Agile mindset and ensures the organization is adhering to industry leading practices.

Enables teams to selfmanage and find their own solutions to problems through the application of Agile principles values and practices

Develop measures and report on the progress and effectiveness of agile delivery

Helping in defining standards and best practices with agile delivery tool usage such as JIRA Confluence and Portfolio related delivery tools to increase efficiency on agile practices.

Manage Scrum Leads for organization

Job Requirements:

Proven experience as an Agile Coach Scrum Master or in a similar role.
Strong knowledge of Agile frameworks and methodologies (e.g. Scrum Kanban SAFe Lean).
Relevant Agile certifications (e.g. Certified ScrumMaster Certified Agile Coach)
Preferred certification ICAgile Certified Professional in Agile Coaching (ICPACC) ICAgile Certified Professional in Agile Team Facilitation (ICPATF)Lean Kanban University (LKU) Kanban Management Professional (KMP)Certified Scrum Professional ScrumMaster (CSPSM) Agile Coaching Institute (ACI) Certified Enterprise Coach (CEC)
Excellent facilitation coaching and mentoring skills.
Able to coach at various levels in the organization
Strong communication and interpersonal skills with the ability to build relationships across all levels of an organization.
Experience in managing and leading change in complex environments.
Skilled in Agile and portfolio tools such as JIRA Confluence Planview or related tools.
Experience managing teams
Broad experience across software development software testing business analysis architecture UX and operations
Bachelors degree in Business IT or a related field is preferred.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

At Manulife/JohnHancock we embrace our diversity. We strive to attractdevelopandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retentionadvancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origincolour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

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