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We exist to wow our customers. We know were doing the right thing when we hear our customers say How did I ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multibilliondollar commerce industry from the ground up. We are one of the fastestgrowing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a handson impact. At Coupang you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this alwayson hightech and hyperconnected world.
Role Overview
The Tech Infrastructure organization is responsible for developing managing and scaling platforms and infrastructure for all of Coupang with the highest levels of reliability and performance.
We are looking for an experienced TPM who is passionate about site reliability engineering (SRE) and performance at scale. As a Technical Program Manager youll use your technical expertise to lead complex multidisciplinary projects from start to finish. Youll work with stakeholders to plan requirements identify risks manage project schedules and communicate clearly with crossfunctional partners across the company. Youre equally comfortable explaining your teams analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Key responsibilities
Manage technical security projects and programs defining milestones and success criteria resource allocation and successful ontime delivery.
Work with various product and domain owners to come up with solutions to address security privacy and compliance issues.
Work on massive distributed largescale systems storage solutions applications and new platforms.
Utilize technical acumen in working with large crossfunctional teams.
Develop tools and processes to improve reliability and performance.
Communicate schedules priorities and status to all levels in the company.
Basic Qualifications
Bachelors degree in Computer Science Engineering or related discipline
Minimum 12 years experience as a Technical program manager managing largescale crossfunctional projects
Strong analytical and problem solving abilities
Own and Manage implementation E2E from Project charter roadmap plan design build execute deliver and monitor performance & adoption.
Shortterm and longterm planning with a bias for execution and shipping stuff on tight deadlines.
Excellent crossgroup collaboration outstanding verbal and written communication.
Change management for changing business requirements
Preferred Qualifications
Managed large site reliability and performance programs at scale
Experience with scalable distributed systems
Customer focus
Has worked in a high growth fastpaced startup environment
Pay & Benefits:
Our compensation reflects the cost of labor across several US geographic markets. At Coupang your base pay is one part of your total base pay for this position ranges from $159000/year in our lowest geographic market to $324000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on jobrelated knowledge skills and experience.
General Description of All Benefits
General Description of Other Compensation
Other Compensation includes but is not limited to bonuses equity or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race including but not limited to hair texture and protective hair styles) color religion religious creed (including religious dress and grooming practices) sex or gender (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender identity gender expression sexual orientation ancestry national origin (including language use restrictions) age (40 and over) physical or mental disability medical condition genetic information HIV/AIDS or Hepatitis C status family status (including but not limited to marital or domestic partnership status) military or veteran status use of a trained dog guide or service animal political activities or affiliations ancestry citizenship family and medical leave status status as a victim of any violent crime or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability please contact us at
R0055877
Required Experience:
Manager
Full-Time