Front Desk Receptionist
Front Desk Receptionist
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Front Desk Receptionist
Company: Hydration Therapy & Weight Loss Center
Location: 2982 E Fort Lowell Rd Tucson AZ 85716
Company Overview:
At Hydration Therapy and Wellness Center we take a holistic approach to health and wellness recognizing the interconnectedness of physical health wellbeing and selfesteem. Our mission is to provide comprehensive care that addresses the overall wellness of our patients not just their symptoms. We offer a range of services including reliable weight loss solutions IV hydration therapy medical aesthetics and primary care.
Position Summary:
We are looking for a dedicated and compassionate Front Desk Receptionist to join our team in a fulltime inperson role where youll play a vital part in creating a welcoming and supportive environment for our patients and visitors. Our front desk team member will serve as the welcoming face and voice of our physicians and staffproviding support and care to everyone they assist whether over the phone online or in person.
Work Schedule:
Monday to Friday
8:30 AM to 5:00 PM
The Right Candidate:
- The right candidate is compassionate friendly professional and a team player.
- Has the ability to multitask and successfully manage multiple priorities.
- Follows written and verbal instructions well.
- Communicates effectively verbally and in writing.
- Is skilled in customer service.
Key Responsibilities are as follows but not limited to:
Administrative Duties:- Greets and assists patients visitors and vendors setting the example for positive attitude and exceptional customer service delivery.
- Patient Checkin/ Checkout
- Coordinates and communicates patient/provider schedules ensuring followup and tracking of all patient referrals prescriptions appointments cancellations and reschedules.
- Ensures all patient records are accurate complete compliant current and managed
- Handles multiline phone calls with a focus on addressing patient concerns coordinating with vendors and warmly engaging with potential new patients as part of our marketing efforts.
- Maintains patient database updating information as needed.
- Organizes front office space consistently evaluating needs assessment to ensure the greatest efficiency of operations and productivity.
- Performs overthecounter collections of copays deductibles and cash payments following standard operating procedures of tracking storing and discarding all information.
- Consistently reviews all patient documents for accuracy and HIPPA compliance.
- Participates in company training sessions and team building activities including webinars and meetings.
- Ability to lift 2025 pounds regularly; occasional lifting of 4050 pounds may be required.
- Adhere to facility and OSHA safety protocols
- Respect patients cultural and religious practices
- Uphold HIPAA regulations
- Maintain punctuality and reliability for scheduled shifts
- High School Diploma or Equivalent
- 1 Year Minimum of related experience
- Bilingual in Spanish preferred
- Working Knowledge in Athena EHR preferred
- Valid drivers license
- Strong organizational skills
- Clear background check and compliance with all federal state and organizational credentialing requirements
- Ability to read write and communicate effectively
Compensation:Pay: $15.00 $17.00 per hour commensurate with experience
Benefits:
- Employee discounts
- Opportunities for advancement
- Two floating holidays
- Five designated holidays off
- PTO
Interested candidates are encouraged to apply by sending a resume and cover letter to emailprotected. We look forward to welcoming a new member to our dedicated team!
Required Experience:
Manager
Employment Type
Full-Time
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