Branch Manager
Branch Manager
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Job Description
Company Summary:
Blue Ridge Bank is extremely proud of its more than a century of customerbased service and looks forward to serving its current and new customers for many years to come with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork integrity respect open communication and honoring our commitments to each other serve as our compass driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decisionmaking and define how we interact with one another and our customers.
As the Branch Manager you will be the face of the branch leading from a sales and service perspective while actively engaging in community events to strengthen relationships and enhance brand visibility. You will drive business growth ensure exceptional customer experience and uphold the banks reputation as a trusted financial partner. Your success is measured by the ability to lead the team grow and protect the branchs reputation while ensuring a positive customer experience
Key Responsibilities:
Community Engagement & Brand Representation
- Serve as the primary ambassador for the bank at local events business forums and networking opportunities. .
- Build and maintain strong relationships with community leaders businesses and customers. .
- Represent the bank with professionalism polish and integrity .
Sales Leadership & Business Development
- Develop and execute strategic sales initiatives to drive deposit growth consumer lending and financial product adoption.
- Lead and mentor the branch team to achieve sales targets and customer satisfaction goals .
- Identify opportunities to expand the banks presence and increase market share. .
Customer Experience & Service Excellence
- Ensure a hightouch personalized banking experience for customers.
- Oversee branch operations to maintain efficiency compliance and service quality .
- Act as a trusted advisor guiding customers toward financial solutions that meet their needs. .
Team Leadership & Development
- Recruit train and develop a highperforming team that embodies the banks values.
- Foster a positive collaborative and goaloriented work environment .
- Provide coaching and support to enhance employee engagement and performance.
Education:
Bachelors degree or equivalent work experience.
Skills:
- 5 years of banking experience with a focus on branch management sales and customer service. .
- Demonstrated leadership skills and the ability to inspire employees to excel and attain goals as assigned.
- Proven ability to lead inspire and develop teams. .
- Strong community presence and ability to build relationships with local businesses and organizations.
- Excellent communication presentation and interpersonal skills .
- Knowledge of banking regulations financial products and lending practices. .
- Excellent computer skills relevant to Microsoft Office Suites (e.g. Word Excel Outlook) and industryrelated software.
- Decisionmaking/problem resolution.
- Highly motivated and detailoriented individual.
Abilities:
- Work all branch hours including weekends and evenings required.
- Ask questions to uncover and identify varying customer needs; present product features
Required Experience:
Manager
Employment Type
Full Time
