Director, Platform Identity Access Management

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customerfocused IT solutions to the majority of WRBCs 60 operating units across the globe. BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future leaders who truly care about growing not only their team members but themselves and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team Right Technology Simple and Secure.

The Director Identity & Access Management is responsible for leading the architecture design development and ongoing support of Berkleys identity environments. The position will interact directly with the other shared services teams applications teams and business units to meet project goals. The position is also responsible for managing the staff responsible for all aspects of Identity design and implementation. The position will collaborate with the IT Security team on initiatives to drive compliance and security for Berkleys environment.

Responsible for the implementation and operations of Identity and Access Management solutions.
Ensure the gathering and documenting of functional requirements technical designs and manages cross functional IT team to implement IAM product integrations as well as configuration within the IAM software platform(s).
Responsible for managing identity and access management operational processes and interaction with technical and business resources.

Responsible for implementing integrating and providing support for computer systems in a multitiered and multiplatform environment.
Assists in system configuration management vendor management problem mitigation change management and critical situation management to missioncritical systems.
Communicates with the appropriate architecture groups to ensure that a unified direction is in place and being followed.
Determines appropriate systems for environment based on organizations architectural needs.
Investigates new developments and makes recommendations on additions or replacements.
Oversees multiple system projects which include the implementation of computer systems the creation of frameworks and other development.
Staff management responsibilities including sourcing talent motivation performance management communications goals alignment and skills development.
Responsible for Budget and Operating finances. Create and justify capital and operating expense items for budget purposes and track purchases.
Responsible for Team Project and Resource Management
Provide mentoring and coaching to peers and subordinate team members.
Collaborate with technical staff including project managers.
Has performance management responsibility for the team; set team direction and goals; coach and counsel staff to accomplish goals.
Provides project management and technical consulting on authentication and identity management projects and initiatives.
Provides reporting on project and initiative progress of the IAM team.
Manages license compliance budgets and purchasing/legal review process related to IAM products and tools.
Defines and implements policies for Identity and Access Management in an enterprise setting in close collaboration with the Information Security and Risk Management team.
Leads the architecture design deployment and support of IAM Services including Privileged Access Management and Identity Management tools.
Maintains and improves multifactor authentication solutions.
Defines policies for the delegated administration of group policies and object management in AD and EntraID.
Other duties as assigned.
Is subject to oncall 24 hours 7 days a week.

Ability to take business problems existing processes and technology and translate these into service and process requirements.
Minimum of 8 years experience with management approaches tools and techniques for gaining the cooperation and support of others.
Minimum of 5 years experience with utilizing configuring and installing software for connecting distributedsoftware and services across heterogeneous platforms.
Minimum of 10 years experience within a total Information Technology (IT) environment.
Minimum of 3 years leadership/supervisory experience.
Minimum of 6 years in IT Lead/Senior Technical role or similar.
Extensive knowledge and direct experience with SAML OAuth OIDC LDAP Auth0 and EntraID.
ADFS experience is a plus.
Minimum of 8 years technical experience with a focus on Active Directory or other Identity services.
Experience running enterprise scale IAM projects and tools.
Industry experience in P&C is a plus.
Experience with Agile principles is a plus.

Bachelors degree or combination of education and equivalent work experience
Microsoft (Azure & Identity) and/or AWS certification is a plus

BTS Leadership Values:
Agile
Customer Centric
Ownership Mindset
Sense of Urgency
Servant Leadership
1BTS

Leadership Behavioral Attributes:
Flexibility
Customer Service Oriented
Operational Effectiveness
Personal Ownership
Quick Decision Making
Team Builder
Transformational Leadership

The Company is an equal employment opportunity employer.