Staff Research Scientist, Trucking
Staff Research Scientist, Trucking
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Job Description
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
Solve the worlds most challenging problems in the Trucking industry with data
Flexport Trucking seeks a visionary and technically exceptional Staff Research Scientist to solve some of the most ambitious challenges in the $800B U.S. freight industry. Were building the nextgeneration Convoy Platform the nations leading digital freight network to make truckload movement smarter greener and more efficient for brokers and carriers nationwide.
At the heart of Flexport Trucking the Convoy Platform leverages cuttingedge technology to intelligently connect freight with capacity. Our digital marketplace enables brokers and carriers to collaborate and transact seamlessly reducing costs maximizing driver earnings and minimizing waste. This is your chance to tackle intricate highimpact problems at the intersection of logistics AI and largescale systems.
As a Staff Research Scientist you will play a critical role in developing datadriven products and platforms that power our twosided marketplace. Youll partner closely with Engineering Product and Data Science driving research and innovation in areas such as:
- Market Mechanism Design:
Enhance our industryleading auction platform to better match brokers and carriers tackling dynamic pricing marketplace fairness and efficiency at scale. - AIPowered Experiences:
Develop and deploy nextgeneration AI products including LLMdriven text and voice interfaces enabling customers to interact more naturally and flexibly via chat voice assistants or automated workflows. - Risk & Trust Systems:
Build robust fraud detection and risk management models to maintain the safety and integrity of our network. - Recommendation Systems:
Deliver intelligent matching and load recommendations optimizing carrier and broker success - Causal Inference & Experimentation:
Design and analyze experiments to accurately measure the impact of new features and pricing strategies across our marketplace. - Product Optimization:
Apply machine learning optimization and econometrics to continually refine marketplace processes pricing and customer insightsfueling smarter products that shape the future of freight.
You will:
As a Staff Research Scientist you will set technical direction mentor other scientists and deliver solutions whose impact scales across teams and the broader Convoy Platform not just within individual projects.
Drive smarter datainformed decisionmaking through advanced Science features
Whether youre using collaborative filtering to generate highly personalized load recommendations enhancing those recommendations with a conversational AI agent powered by LLMs to deliver actionable offers to carriers or reimagining auction mechanisms with cuttingedge reinforcement learning your mandate is to identify and apply the right algorithmic and datadriven approach to maximize the impact of every feature. Youll drive innovation across the Convoy Platform always seeking new ways for our systems to make smarter faster and more reliable decisions.
Develop feedbackaware automated decisionmaking systems
There are many situations where models simply do not outperform humans. We are looking for individuals who are open to building systems capable of ingesting human inputs. This means as part of the role you will continuously analyze feedback from brokers and carriers to identify areas for improvement finetune auction parameters and optimize performance.
Engage collaboratively
Science drives automated decisions across many domains at the Convoy platform. We seek individuals with a history of leading successful collaborations with crossfunctional teams including product managers engineers and data scientists to ensure seamless integration of the modeling solutions within the Engineering systems.
Innovate Deliberately
Wed like the individuals joining our team to stay uptodate with the latest advancements in machine learning optimization techniques and market dynamics to drive innovation and maintain a competitive edge.
You should have:
- Leadership and Domain Experience
Ph.D. or MS in Computer Science Statistics Applied Math/OR Engineering or related quantitative field with a minimum of 7 years of experience developing machine learning solutions. - Technical Aptitude
Proficiency with Python and productiongrade machine learning frameworks (such as PyTorch TensorFlow or scikitlearn) and experience with large language models (LLMs) retrievalaugmented generation (RAG) and modern natural language processing (NLP) toolkits. Demonstrated ability to build deploy and monitor both classic and generative AI models in realworld systems and comfort working with APIs microservices and data pipelines. - Technical Problem Solving
Proven track record of translating ambiguous business problems into automated scalable decisionmaking tools. A bias for action love for simplicity and a knack for balancing experimentation with operational excellence.
A plus if you have experience in
- Twosided marketplaces financial markets and economic theory.
- Building and maintaining mature production ML models in large complex systems.
- Applying foundational or cuttingedge researchespecially in NLP LLMs reinforcement learning or optimizationto unlock realworld business value.
Successful Flexporters share these traits:
- Were passionate about solving complex problems and get excited about diving deep to understand an issue.
- Our titles dont define us we do whats needed to prioritize our customers.
- We support others through change and uncertainty and stay the course when things get challenging.
- We believe in our mission and the potential for impact in our space.
#LIonsite
The US base salary range for this position (exclusive of bonus equity and benefits):
$204000 $255000 USD
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Required Experience:
Staff IC
Employment Type
Full-Time
