Medical Services Coordinator

LifeStance Health

Posted on : 18-05-2025

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Job Location

Weymouth, MA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 18-05-2025

Job Description

Job Summary:

The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medicalcare providing support to patients and psychiatric clinicians ensuring quality customer service to inperson and remote patients and clinicians.

Compensation: $22.00 $23.00/hour

Location: 169 Libbey Pkwy Weymouth MA 02189

Duties/Responsibilities:

Operational Excellence:

Create a positive work environment; be a culture carrier and support inoffice clinician and staffengagement activities to promote LFST culture engagement and strong customer service responding quickly and appropriately to patient needs andbeing prepared to manage potentially difficult or emotional with peers clinicians and patients in ways that support patient care and cliniciansatisfaction.

Patient Support:

Assist psychiatric clinicians with necessary aspects of patient care including prior authorizationslab orders letters for patients records requests coordination of needed patientforms/paperwork (i.e. FLMA)Facilitate communication as needed between the patient medical staff and the patients pharmacyManage phone systems: Answer incoming calls to medical services line and provide patientsupport with medication related questions refill requests release requests appointmentreschedules miscellaneous inquires accuracy of patient pharmacy information in the medical all hard copy correspondence into patients EHR patients with telehealth access Patient Portal issues and other troubleshooting as handle any urgent requests; triage patient issues and resolution i.e. direct tocorrect departments or escalate for in coordination of external referrals for patient care.

Clinician Support:

Provide general clinician support assist clinicians with administrative questions and/or dutiessuch as sending letters faxes with clinicians pertaining to any additional patient psychiatric clinicians in termination process for patients as needed (i.e. termination letterexternal referral AMD status etc.)

Required Skills/Abilities:

Ability to multitask and prioritize duties to support delivery of highquality patient to work independently and as a team communication skills both written and in using Computer Software Applications (Microsoft Office & EMRs).Comfortable handling sensitive and confidential Information (HIPAA).

Education and Experience:

High School or equivalent required associates/bachelors degree preferred.1 years of experience in healthcare operations customer service or similar role or setting preferred.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

LifeStance Health

Report This Job

Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Start Now

Dr.Job AutoApply

3X your job search with AutoApply's AI for faster dream job results.

Medical Services Coordinator

LifeStance Health

Job Description

Employment Type

Company Industry

Key Skills

About Company

Similar Jobs

Medical Assistant

Medical Assistant

R2R Accounting Coordinator

Team Lead Professional Services

Medical Operations Manager/ Practice Manager

Medical Operations Manager/ Practice Manager

Standardiste / Sales Coordinator H/F - CDI

Field Service & Deployment Coordinator (m/w/d) Logistiktechnologie