drjobs Solution Consultant (Remote- US Based)

Solution Consultant (Remote- US Based)

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1 Vacancy
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Job Location drjobs

Austin, TX - USA

Monthly Salary drjobs

$ 85000 - 90000

Vacancy

1 Vacancy

Job Description

Job Summary

The Solutions Consultant will work with clients to help leverage their investment in our association technology. The ideal candidate will assist association clients in achieving their goals using methodologies aligned with our technology roadmap.

Successful candidates will have a passion for helping memberbased associations implement solutions that enhance staff and member experiences. This role requires the ability to gather business requirements and translate them into functional specifications and solutions. Candidates must also be able to conceptualize and communicate technical ideas to nontechnical stakeholders.

Responsibilities

  • Acquire a fundamental understanding of our products customer support policies and client agreements

  • Engage with clients to understand goals and design requirements

  • Communicate a clear vision on how best to achieve project goals using applicable tools and methodologies

  • Develop functional requirements documentation for client approval

  • Implement and support system configurations and test based on approved requirements following SOPs

  • Deliver training to clients and participate in other educational activities

  • Document and build out solutions using a uniform consistent approach for longterm client support

  • Stay current on emerging tools and technologies within the association marketplace

  • Provide consulting services in alignment with project scope and budget

  • Perform other related duties as assigned

Requirements

  • Bachelors degree and at least 23 years of work experience in a related field

  • Strong technical aptitude with demonstrated experience in Microsoft Dynamics 365 or similar CRM systems

  • Familiarity with large enterprise or relational database systems

  • Experience with memberbased associations (e.g. membership management professional development meeting/event coordination)

  • Proficient with Microsoft Office Suite (Word Excel Outlook) and Microsoft Teams

  • Experience with tools such as Copilot is a plus

  • Ability to manage multiple projects simultaneously across various stages

  • Strong communication skills and ability to translate technical concepts into clientfacing conversations

  • Demonstrated initiative selfmotivation and comfort working autonomously

Nice to Have

  • AMS experience

  • Background in accounting or financial processes

  • Experience in technical training or previous technical PM roles

Excited about this role but dont meet every single requirementStudies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program including:

  • Medical dental and vision insurance options
  • 100% Employer paid short/long term disability
  • Basic Life
  • 401(k) option with 100% company match
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race color religion gender gender identity sex sexual orientation disability veteran status age ethnic or national origin or any other basis protected by all local state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to location experience and performance. The range listed is just one component of Togetherworks total compensation package for employees. Other rewards may include discretionary bonuses long term incentives a flexible paid vacation/personal time policy 6 weeks paid parental leave and more.

Salary Range

US Remote: $85000 $90000 USD per year

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations camps unions fraternities & sororities gyms dance studios religious congregations pet services and more.

Our missioncritical tools help our customers manage and grow their communities and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Please note this role will be supporting our Assocations Vertical Solution: Disclosure Notice: Click Here


Required Experience:

Contract

Employment Type

Full Time

Company Industry

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