Job Summary: This role is responsible for the comprehensive administration and support of the UKG (Ultimate Kronos Group) system across multiple modules including Core HR Payroll Timekeeping Performance Management Learning and Benefits Administration. It serves as the central point of contact for all systemrelated inquiries configurations and enhancements. Key responsibilities include maintaining system structures and workflows to optimize reporting and data extraction managing integrations and APIs and delivering custom reports through UKG and Power BI. The position involves close collaboration with internal stakeholders to align system functionality with business needs oversight of vendor relationships and licensing and support for compliance through internal audits and secure data handling. Additionally the role includes training endusers managing system updates and providing payroll support as needed.
Essential Functions of the Job:
Primary point of contact for all UKG system inquiries maintenance and enhancement projects
Configure maintain and troubleshoot UKG modules including CORE HR Payroll Timekeeping Performance Management Learning Modules and Benefits Administration
Configure UKG system fields structures and workflows specifically to optimize reporting capabilities and data extraction.
Develop maintain enhance and audit UKG integrations APIs and data feeds to ensure efficiency accuracy and seamless communication between systems.
Develop and deliver custom Business Intelligence (BI) reports in UKG and companys internal Power BI reports to support datadriven HR and business strategies.
Collaborate with all departments and HRBPs to understand business needs and translate them into system solutions
Manage UKG vendor relationships including coordination billing contract renewals license management and resolving invoice or service issues.
Lead system updates and patches occurring in UKG to ensure minimal disruption to operations
Build and maintain system configuration security roles and automation processes to optimize efficiency
Provide enduser training documentation and support to ensure optimal usages of UKG functionalities
Partners with vendors and UKG support to address technical issues and implement new features
Support compliance initiatives through regular internal audits vendor file transmission audits and ACA compliance reporting.
Ensure data integrity compliance with regulations and secure handling of sensitive employee information
Serve as a backup for payroll processing ensuring payroll is processed accurately and on time in the absence of the payroll manager
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required.
Work Environment: Open to: In Office/Remote/Hybrid
Schedule: MondayFriday 8am5pm
Education and Experience:
Minimum of 57 years of handson experience specifically in UKG across multiple modules
Demonstrates ability to configure maintain and troubleshoot complex HR systems including building custom workflows fields and reporting structures
Strong experience with system integrations APIs and data feeds between HR systems and other platforms
Experience developing and delivering reports using UKG Business Intelligence and Power BI
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