IT Support Specialist
IT Support Specialist
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Job Description
IT Support Specialist (Full Time)
Location: Columbus Ohio Onsite
Experience: 23 Years
We are seeking a skilled IT Support Specialist to join our Technology team. The ideal candidate will serve as the primary point of contact for end users providing technical assistance and troubleshooting support across various systems and devices.
Key Responsibilities:
- Respond to and resolve technical support requests via our help desk.
- Diagnose and troubleshoot hardware and software issues for end users.
- Deploy and configure laptops for new hires as part of the onboarding process.
- Provide support for Microsoft Azure Microsoft Entra Office 365 Mac Windows desktop and mobile devices.
- Assist with networking hardware including switches firewalls and routers.
Qualifications & Skills:
- Experience in IT support troubleshooting and enduser assistance.
- Proficiency with Microsoft and Apple operating systems as well as cloudbased applications.
- Familiarity with networking fundamentals; experience with Ubiquiti products is a plus.
- Strong problemsolving skills and ability to work independently.
- Excellent communication and customer service skills.
OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits 401k match catered lunch daily in the office and expense account.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
