Outreach Specialist - Financial Aid, bilingual, part-time
Outreach Specialist - Financial Aid, bilingual, part-time
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Job Description
About College of the Desert
The College of the Desert Desert Community College District enrolls approximately 15000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a HispanicServing Institution (HSI) College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a twoyear college we offer Associates Degree for Transfer both in Art and Sciences Associates Degrees and Certificates across a wide range of disciplines.College of the Desert is a district that consists of leadership staff and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color students with disabilities students who are first generation to college veterans students of all ages students with diverse socioeconomic backgrounds dreamers and students of diverse sexual orientation and gender expression.
When you join College of the Desert you can expect to be part of a diverse inclusive and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences emphasizes collaboration and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.
Interested in learning more about College of the Desert and the Coachella Valley Visit the links below.
Who We Want:
College of the Desert is seeking individuals from a broad range of cultural heritages socioeconomic backgrounds genders abilities and orientations. As such we prioritize individuals who fully demonstrate their understanding of the community we serve the benefits of diversity in a professional and educational setting and values creating a culture that brings people together. A successful candidate will value working in a collegial collaborative environment that is guided by a commitment to inclusion student education and equity. An equityminded individual is a person who already does or has demonstrated the desire to:- Understand the importance of holding ourselves accountable as faculty staff and leadership for closing equity gaps and engaging in equitable practices;
- Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility;
- Encourage positive raceconsciousness and embrace human difference;
- Reflect on institutional and teaching practices and aim to make them more culturally responsive; and
- Strategically build buyin and participation among colleagues for equityrelated initiatives.
BASIC FUNCTION
BASIC FUNCTION
Under the direction of an assigned supervisor assist to identify and/or develop organize and deliver financial aid awareness and financial literacy information to college staff students and community members. Collect data and prepare reports related to service delivery. Serve as a liaison between students and financial aid office staff to assist in resolving financial aid application issues. Perform a variety of administrative duties in support of the successful delivery of informational workshops. Communicate clearly and concisely both orally and in writing in English and Spanish.REPRESENTATIVE DUTIES
REPRESENTATIVE DUTIES
- Assist to identify develop and present information in English and Spanish about financial aid programs and related resources available to college students including state federal and private resources. E
- Assist to identify develop and present information about financial literacy for students. E
- Assist students with the proper completion of admissions and financial forms and applications including the FAFSA and BOG waiver. E
- Serve as a liaison between students and the financial aid office staff to assist students with regard to resolving financial aid application issues. E
- Prepare materials and perform a variety of clerical duties in support of the delivery of financial aid and financial literacy workshops. E
- Organize schedule and deliver oneonone and group informational outreach workshops displaying strong interpersonal skills such as courtesy tact and patience. E
- Assist to identify and order forms and other office supplies as necessary to deliver workshops. E
- Operate a variety of office machines and equipment including a computer and related software. E
- Compile and enter data and prepare reports as requested including tracking attendance and delivery of services. Maintain a variety of files records and reports. E
- Represent the College and its related programs at various meetings conferences and community events. Participate in staff meetings campus committees and task forces as assigned. E
- Identify and participate in professional development opportunities to maintain currency in the field of responsibility. E
- Train and provide work direction and guidance to student workers as assigned.
- Perform related duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE
Any combination equivalent to an Associates degree and two (2) years of increasingly responsible work experience including marketing in an educational setting or student service area; communicate clearly and concisely both orally and in writing in English and in Spanish.
LICENSES AND OTHER REQUIREMENTS
Valid California drivers license must have an acceptable driving record and current vehicle insurance meeting State of California requirements.
KNOWLEDGE AND ABILITIES
Knowledge of:State federal and private financial aid resources and application processes; financial literacy for college students; confidentiality rules and procedures especially with regard to FERPA; modern office practices procedures and equipment; telephone techniques and etiquette; public speaking and presentation techniques; data collection and basic research principles and practices; recordkeeping techniques; operation of office machines including a computer and applicable software including word processing PowerPoint spreadsheets and email; oral and written communication skills; interpersonal skills using tact patience and courtesy; correct English and Spanish usage grammar spelling punctuation and vocabulary; diverse academic socioeconomic cultural disability and ethnic backgrounds of community college students.
Ability to:Organize develop and deliver oneonone or group informational workshops; perform clerical and public contact work; answer telephones and greet the public courteously; determine appropriate action within clearly defined guidelines; operate office machines including a computer and applicable software including word processing PowerPoint spreadsheets email; communicate effectively both orally and in writing in English and Spanish; understand interpret and follow direction related to administrative and office policies and procedures as well as pertinent laws regulations and ordinances; respond to requests and inquiries from students staff or the general public and provide appropriate referrals; understand and follow financial aid regulations; ; compose and prepare correspondence and memoranda; plan and organize work to meet schedules and changing deadlines; work under pressure with frequent interruptions and a high degree of public contact by phone or in person; work independently and effectively in the absence of supervision; maintain records and prepare reports; establish and maintain cooperative and effective working relationships with others; exhibit sensitivity and understanding of the diverse racial ethnic cultural sexual orientation academic socioeconomic and disabled populations of community college students; work confidentially with discretion; sit or stand for an extended period of time; bend at the waist kneel or crouch lift 25 pounds.EMPLOYMENT STATUS
EMPLOYMENT STATUS
Classified Bargaining Unit Position
Classified Staff Range 9WORKING CONDITIONSEnvironment: Office environment primarily outdoors as needed; constant interruptions; requires some evening and weekends; travel to all district sites and throughout the community as assigned.SCHEDULE & LOCATION:- This position is scheduled 29.5 hours per week/12 months a year.
- The schedule is Mondays from 9:00 a.m. 5:00 p.m. Tuesdays from 10:00 a.m. 6:00 p.m. Wednesdays from 10:00 a.m. 6:00 p.m. and Thursdays from 9:30 a.m. 5:00 p.m.
- The primary location is Palm Desert Campus.
- The schedule and location is subject to change based on District need.
REQUIRED DOCUMENTS:- RESUME:Must include length of employment (month/year start and end dates) for each employer.
- Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
- List of References: References should include at least two supervisors and two colleagues. Please include name title email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References.
OPTIONAL DOCUMENTS:- College Transcripts(If applicable): Diplomas will not be accepted in lieu of the required transcripts.
FAQs:For additional information click here:Recruitment Frequently Asked Questions
PLEASE NOTE:- Employment is contingent on residence in California.
- Applicants must be authorized to work for any employer in the U.S.
- College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA.
Notice to all Candidates for Employment:
The Immigration Reform and Control Act of 1986 Public Law 99603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA.
Employees must reside in California while employed with the Desert Community College District (DCCD).
California Public Employees Retirement SystemandCalifornia State Teachers Retirement System:
A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.
Any active vested member of California State Teachers Retirement System (CalSTRS) who accepts employment with the DCCD to perform service that requires membership in CalPERS is eligible to elect to continue retirement system coverage under CalSTRS
Disability Accommodations:
If you require special accommodations in the application and/or evaluation process please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date by either calling or sending an email to .
Attendance Requirement:
All DCCD employees are required to report to work on a regular and consistent basis as scheduled to assigned job.
Campus Crime and Safety Awareness:
Information regarding campus crime and safety awareness can be found at
NonDiscrimination Notice:
The DCCD provides access to its services classes and programs without regard to national origin immigration status religion age gender gender identity gender expression race ethnicity color medical condition military and veteran status genetic information ancestry sexual orientation marital status physical or mental disability pregnancy or because they are perceived to have one or more of the foregoing characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.
California Fair Chance Act:
The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if the DCCD is concerned about a conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report.
Diversity Equity Inclusion and Equal Employment Opportunity:
The DCCD is committed to creating an academic and work environment that fosters diversity equity and inclusion (DEI) and equal employment opportunity (EEO) for all and ensures that students faculty staff and managers of all backgrounds feel welcome included supported and safe. Our culture of belonging openness and inclusion makes the DCCD a unique and special place for individuals of all backgrounds.
The DCCD is looking for equity and inclusionminded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds present within our community. When you join the DCCD you can expect to be part of an exciting thriving equityfocused and inclusive community that approaches higher education with the lens of social justice and collaboration among students faculty staff managers and community partners. In deciding whether to apply for a position at the DCCD you are strongly encouraged to consider whether your values align with the DCCDs mission and goals for DEIA and EEO.
Additional Resources
- Americans with Disabilities Act (ADA)
- California Department of Fair Employment and Housing (FEHA)
- Job Accommodation Network (JAN)
- AP 7100 Commitment to Diversity
- COD Equal Opportunity Plan
- Department of Labors Office of Federal Contract Compliance Programs (OFCCP)
THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
Unclear Seniority
Employment Type
Full-Time
