Manager Unified Communications-Olympics

The Manager Unified CommunicationsOlympics is responsible for ensuring that engineering designs plans maintenance and related activities for unified communication technologies contribute to a robust and reliable telecommunications operation. This includes managing central office telephone systems and equipment overseeing telecommunication service providers facilitating mobile phone provisioning and operations during the Olympic Games and other sporting events and supporting the integration and unification of various communication platforms and systems.

• Responsible for directing and coordinating the allocation and installation of both fixed and mobile telecommunication services and systems
• Assist in the development of Requests for Proposals and planning for the telecommunications services required for NBCs broadcast coverage of the Olympic event
• Provide technical and operational direction to and direct supervision of telecommunications installers and technicians
• Maintain the inventory of all distributed telecommunications equipment and ensure the recovery after the games
• Provide enduser training on mobile and telephone terminal devices
• Develop and maintain the Olympic directory database and the Contact Gamestime corporate directory
• Responsible for ensuring budgetary goals are met by careful inspection and reconciliation of invoices
• Interface with the Operations and Production departments to ensure all their communication needs are being met
• Interact with telecommunication carriers to resolve issues escalations maintenance and overall performance
• Leading up to and during the Olympics interact with the Olympic Organizing Committee OBS and other professional organizations to ensure planning and circuit orders are executed to plan. This includes garnering a relationship with the organizations to ensure all needs are met
• Manage the Design and Creation of standard operating procedures for all collaborative technologies and activities which include: PBX call manager telepresence and immersive conferencing chat and other collaborative technologies
• Opportunities to leverage your ability to design document and manage new platforms and workflows
• Skills in MS PowerPlatform (this is a huge plus to have!)
• Travel will be required particularly in preparation for and during the years in which the Olympic games take place.  A rare opportunity to explore the world for the candidate who enjoys adventure
• Additional duties as needed

Qualifications :

Qualifications/ Requirements:

• Bachelors Degree in Computer Science Computer Science Engineering completion of advanced technical IT training program military or equivalent experience in lieu of bachelors degree
• 6 years of knowledge and experience with:
  • Avaya/Cisco IP telephony and strong knowledge of both on premise and central office telephone systems and equipment
  • PBX/Call Manager
  • SIP trunking solutions
  • Global Dial Plans
  • Avaya/Cisco Voice Gateways
  • Protocols (G.711 G.729 SIP H.323)
  • Other Unified Communications solutions (Video conferencing collaboration platforms)
• Fluent in English in both verbal and written communication
• Must be proficient with MS Office Visio LucidChart and/or AutoCAD
• Excellent communication and negotiation skills within a matrix organization
• Ability to prepare and deliver written and oral communications of complex matters
• Ability to escalate critical communication problems quickly and efficiently in order to minimize disruptions and ability to work around failures to mitigate interruptions to the Live productions

Additional Requirements:

• Must be willing to work a hybrid schedule based in Stamford CT and Monroe CT (Must be flexible between both locations and have reliable transportation)
• Must have unrestricted work authorization to work in the United States
• Must be able to travel to remote sporting events production locations and 812 weeks of stay in the Olympic city each Olympic cycle
• Must be 18 years or older
• Must be willing to work nights and weekends

Desired Characteristics: 

• Strongly preferred prior operations experience in Live TV production environments
• Experience with MS PowerPlatform
• Ability to acquire new skills in a diverse environment
• High personal integrity credibility and energy
• The ability to work effectively in high stress situations and a fastpaced environment
• Network engineering/architecture experience
• Ability to learn and apply new technologies in addressing business requirements and making operations reliable and efficient
• Excellent interpersonal skills

Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of 34 days per week when not on a remote production event. 

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110000 $140000 (bonus eligible)