Global Head of TA
Global Head of TA
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Job Description
About the Opportunity:
We are seeking a strategic and clientfocused Global Head of Talent Acquisition to lead our worldwide hiring operations. The ideal candidate brings proven leadership in BPO hiring environments excels in client management and thrives in fastpaced highvolume recruitment settings. You will own and evolve our global talent acquisition strategy to attract engage and hire toptier talent across all regions and verticals.
Responsibility:
Global TA Strategy & Execution
Develop and implement a scalable datadriven global TA strategy aligned with business goals.
Oversee full lifecycle recruitment across all regions and job levels from sourcing to onboarding.
Client Management & Stakeholder Engagement
Act as a trusted advisor to internal clients and business leaders across multiple geographies.
Build and maintain strong relationships with key accounts ensuring hiring expectations and service levels are consistently met.
BPO Recruitment Leadership
Drive volume hiring across BPO functions such as customer support back office content moderation etc.
Bring market insights and best practices from BPO talent landscapes across APAC LATAM EMEA and North America.
Team Leadership & Development
Lead mentor and grow a diverse team of TA professionals regional leads and sourcing specialists.
Foster a highperformance clientcentric culture within the TA team.
Vendor & Partner Management
Manage global RPO partners and staffing agencies to ensure delivery compliance and qualityofhire.
Negotiate vendor contracts and set clear SLAs and KPIs.
Reporting & Analytics
Track report and analyze key recruitment metrics (timetofill costperhire source effectiveness etc.).
Provide regular hiring forecasts and TA performance reviews to executive leadership.
Employer Branding & Talent Marketing
Collaborate with marketing and branding teams to position the company as an employer of choice globally.
Lead initiatives to improve candidate experience and EVP.
Desired Expertise:
10 years of progressive talent acquisition experience with at least 3 years in a global or regional head role.
Proven track record in highvolume BPO recruitment across global delivery centers.
Strong client management and stakeholder influence skills.
Deep understanding of global hiring practices labor laws and sourcing channels.
Experienced in leading TA teams across multiple time zones and cultures.
Excellent command of recruitment technology tools (ATS CRM sourcing platforms).
Datadriven mindset with the ability to present insights and trends to executive teams.
Strong communication leadership and strategic planning skills.
Bachelors degree required; Masters degree in HR or Business is a plus.
Working Location: Remotely.
Employment Type
Full Time
