Assistant Store Manager
Assistant Store Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
OVERVIEW:
As an Assistant Store Manager in our upcoming store in The Trafford Centre Manchester youll play a key role in driving the success of our vibrant retail environment leading by example to deliver an exceptional experience for our community. Youll oversee the daily operations of the store managing a team to ensure toptier customer service optimize sales performance and uphold our high standards of store presentation.
With your passion for both fitness and fashion youll motivate and inspire your team to create a culture of energy positivity and teamwork. Collaborating closely with store leadership youll help implement Gymsharks vision and achieve business goals while maintaining a dynamic and inclusive atmosphere for both customers and staff.
WHAT YOULL BE DOING:
- Representing Gymsharks culture and values acting as a passionate brand ambassador and role model for the team.
- Leading the execution of daily operations while also contributing to the broader strategic direction of the store.
- Ensuring the safety and wellbeing of people customers and assets including stock technology and the physical store environment.
- Identifying opportunities for growth within your team and across the business helping to cultivate a highperforming environment.
- Providing clear confident communication and delivering actionable feedback while collaborating with GSHQ to align on initiatives and goals.
- Assisting with hiring developing and leading a diverse worldclass team to meet business objectives.
- Offering inthemoment coaching and feedback driving both individual and team performance to exceed KPIs.
- Setting the standard for exceptional brand experience customer service product knowledge and operational excellence.
- Supporting store management with key projects and initiatives ensuring timely and effective execution.
- Mentoring and coaching others to facilitate personal and professional growth empowering your team to excel.
- Holding keyholder responsibilities including opening and closing the store while maintaining operational integrity.
- Deputizing for the Store Manager in their absence maintaining a seamless store operation and team cohesion.
- Bringing energy passion and a positive attitude to the workplace every day fostering an inclusive and dynamic atmosphere.
- Contributing to a culture of continuous learning both individually and within the team ensuring Gymshark remains at the forefront of retail excellence.
WHAT YOULL NEED:
- Retail store management Experience of working in a fast paced retail fitness and or fashion apparel store managing a team of 20 or more employees
- Leadership Ability to inspire motivate and lead a diverse team toward achieving store goals and delivering excellent customer experiences
- Communication Strong verbal and written communication skills to effectively interact with staff customers and senior management.
- Customer Service Expertise in handling customer needs resolving complaints and creating an outstanding instore experience.
- Brand values Aligned to and inspired by our brand values with a shared passion for community wellness and fitness
- Performance Tracking Ability to monitor and analyse KPIs and other performance metrics to drive improvement.
- Sales & Marketing Knowledge Understanding of sales strategies promotions and how to drive store performance to meet and exceed targets.
- ProblemSolving Ability to quickly identify issues and develop effective solutions whether its customer concerns team dynamics or operational challenges.
- Time Management Ability to prioritize tasks manage multiple responsibilities and ensure that daily operations run smoothly.
- Team Development & Training Skill in hiring coaching and developing staff to ensure a knowledgeable efficient and engaged team.
- Conflict Resolution Ability to handle disputes both with customers and staff in a calm and professional manner.
- Attention to Detail Ability to ensure store presentation stock levels and operational processes are executed to high standards.
- Organisational Skills Experience in efficiently planning store schedules managing tasks and ensuring all operations are running efficiently.
- Health & Safety Knowledge A background in ensuring a safe environment for both staff and customers by adhering to store policies and legal regulations.
CLOSING DATE: Monday 17th March
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .
ABOUT US.
Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.
Required Experience:
Manager
Employment Type
Full Time
