Data Analytics Manager, Financial Health
Data Analytics Manager, Financial Health
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Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 1617 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest and combine their pensions with us.
With our hot coral cards and getpaidearly feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!
Were not about selling products we want to solve problems and change lives through Monzo
London UK Remotestock options Benefits
About us:
At Monzo we believe theres a better way to do banking we care deeply about our customers are innovative and execute quickly.
Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products and with the planned launch of new products). We aim to create a genuine feelgood factor when it comes to personal credit and are looking for driven analytical and creative individuals to help us achieve this goal.
About our Financial Health Team:
We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Data Analytics Manager to lead a team of Data Analysts within our Financial Health squad who are focused on supporting customers in financial difficulty.
As a Data Analyst Manager youll be working in collaboration with Product Data Science and Analytical Engineering peers on datadriven insights and initiatives. Were looking for a data driven strategic leader with handson experience who can bring fresh thinking and new ways to inspire the team and our customers.
What youll be working on:
You will manage a team of Data Analysts and work closely with the Product Managers Engineers and Data Scientists in an agile product environment. Youll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty ensure our operational processes are well controlled and we meet regulatory requirements.
Your daytoday
- Be a key leader in building a discipline of exceptional Data Analysts working on making Monzo world class at supporting customers in financial difficulties
- Help hire develop and retain talented Data people
- Collaborate closely with senior leaders across Monzo to deliver products for our customers
- Bring data leadership and rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
- Define the long term strategy of the team and create comprehensive roadmaps for all the projects within your team
- Work and advise on Financial Healths global expansion strategy
- Develop and maintain dashboards reports and metrics that assess business and customer outcomes within Financial Health
- Ensure accurate reporting to third parties and regulators
- Build and maintain controls to ensure our business processes are running as intended
- Work on projects to improve the accuracy and efficiency of our data
- Generate insights that can change the direction of our Financial Health strategy
Our technology stack
Our Data teams mission is to Enable Monzo to Make Better Decisions Faster
At the core of this mission sits our data platform. Were great believers in powerful realtime analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices and upload these into our Data stack for analysis. We optimise for simplicity and reusability all our data lives in one place and is made available via our data warehouse in Google BigQuery.
We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):
- Google Cloud Platform for all of our analytics infrastructure
- dbt and BigQuery SQL for our data modelling and warehousing
- Python for data science
- Go to write our application code
- AWS for most of our backend infrastructure
You should apply if:
- What were doing here at Monzo excites you!
- You have experience of managing a team of Data Analysts (required)
- You are a strong strategic data leader and are passionate about using data to improve and inform business decisions
- Strong experience with working with executive or Clevel peers managing stakeholders across levels of seniorities and disciplines
- You know what it takes to manage top tier Data talent
- Youre excited by the opportunity to work autonomously to impact the future of a fast growing ever evolving business
- Youre familiar with using a variety of Data Analysis tools. You know when to pick the right tool and can help others do the same
- Experience in Financial Health is a plus but not required.
The Interview Process:
Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
- 30 minute recruiter call
- 45 minute initial call
- 3 x 1hour video calls including a technical case study
Our average process takes around 34 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on
Whats in it for you:
We can help you relocate to the UK
We can sponsor visas
This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London).
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
Learning budget of 1000 a year for books training courses and conferences
And much more see our full list of benefits here
Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
If you have a preferred name please use it to apply. We dont need full or birth names at application stage
Required Experience:
Manager
Employment Type
Full Time
