Facility Maintenance Technician II

Description
$2500 Hiring Bonus! GCIs Facility Maintenance Technician II will perform preventive maintenance and repair of the Companys facility infrastructure to maximize availability and provide the highest quality of service for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Dispatch to communities across the state of Alaska to perform preventative and corrective maintenance repair quality control inspections and testing of company facilities.
  • Equipment includes but is not limited to HVAC Generators Batteries UPS systems Rectifiers Fire Suppression and power distribution systems.
• Ensure compliance with all applicable codes regulations and company specifications.
• Complete established facilitybased maintenance routines designed to keep buildings within design performance conditions.
• Ensure sites are neat tidy and in a compliant condition in accordance with occupancy type.
• Monitor coordinate troubleshoot and perform repairs on electrical plumbing HVAC and building systems.
• Replace light bulbs filters and other consumables as needed.
• Ensure safety equipment is functional and accessible and that sites are maintained in a condition that will ensure effective operation of mechanical power and fire suppression systems.
• Ensure facilities comply with safety regulations conduct inspections and support life and safety exercises.
• Assist in setting up or dismantling office equipment furniture and machinery and troubleshoot basic equipment issues.
• Assist with seasonal tasks like snow removal or grounds maintenance as needed.
• May be required to perform routine maintenance or repair of Core Network Equipment.

• Assist in maintaining and updating software for scheduling tracking work orders equipment and preventative maintenance.
• Manage the various equipment and technology platforms which include monitoring alarms proactive troubleshooting provisioning and phone support for field technicians.
• Manage support and troubleshoot for the highest availability of company facility infrastructure.
• Interface with vendors as a customer to resolve technical problems and gather technical data.

• Open and track corrective tickets to resolve problems.
• Track and inventory maintenance supplies and order materials as needed.
• Document maintenance activities ticket tracking and report equipment issues.

COMPETENCIES:

• ACCOUNTABILITY Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e. Teams) over the phone and inperson in a clear and concise manner to a range of audiences.
  • Ability to accurately read write and respond to routine business correspondence such as emails chat messages policies procedures reports.
• COMPLIANCE Follows internal controls; protects company and customer confidential information; abides by GCIs Code of Business Conduct & Ethics.
  • Ability to interpret and accurately apply applicable codes regulations policies procedures guidelines etc.
• CUSTOMER FOCUS Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • Understanding of the unique travel lodging and customs of rural Alaskan communities.
• RELIABILITY Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Ability to effectively multitask and prioritize often with simultaneous or overlapping deadlines in an environment of everchanging technology.
  • Understanding of HVAC generators batteries light carpentry and AC & DC power systems.
  • Knowledge of home/business wiring adjusting installation and service of consumer electronics equipment.
  • Ability to maintain and troubleshoot HVAC DC and AC power systems and various building structures designed for telecommunication equipment.
  • Ability to maintain emergency backup prime power generation and battery plants.
  • Understanding of general high and low electrical voltage.
  • Ability to read and comprehend technical drawings and manuals and solve technical problems in a timely manner.
• SAFETY & SECURITY Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel Visio SharePoint) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into database or equivalent.

Facility Maintenance Technician II

Additional Job Requirements:

This is an intermediate level position for the Facility Maintenance technician competent at performing moderately complex tasks. Requires strong working knowledge and understanding of HVAC generators batteries light carpentry and AC & DC power systems including installation modifications and test procedures. Receives general instructions on routine work and new assignments. Work is moderately supervised and reviewed for timeliness accuracy and following correct procedures.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a yearforyear basis

• High School diploma or equivalent.
• Minimum of six (6) years in afacility operation maintenance environment telecommunications technician role or related background. *
• Upon hire may be required to successfully complete certifications and courses within a defined period e.g. Defensive Driving.
• Upon hire may be required to obtain and maintain a DOT medical card including DOT required drug testing.
• Ability to travel to rural Alaskan communities for up to several days duration.

Preferred:

• Associate degree in electronics or related technical degree in mechanical HVAC electrical or vocational/military training within the electronics and telecommunications field.
• Specialization in operating and maintaining HVAC DC/AC power systems generators and structures designed for housing remote telecommunication electronics.
• Telecommunications experience.
• Relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

This position requires driving a companyowned vehicle company provided vehicle or use of a personal vehicle on behalf of the possess and maintain a valid drivers license proof of insurance a satisfactory driving record and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Position requires working inside and outside facilities subject to adverse weather and driving conditions.
• Rotational and as needed oncall shifts required.
• Ability to travel as needed to perform duties at facilities throughout the State of Alaska. May require up to 50% travel.
• Ability to travel to and work in remote rural communities for several days duration sometimes in harsh arctic weather conditions utilizing small aircraft.
• Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors dust low light conditions rain sleet snow hail wind temperatures that may reach 30F).
• Daily office tasks involve computer usage operation of standard office equipment and processing paperwork.
• Ability to position self to access items at varying heights.
• Safely move transport position install remove and maneuver equipment and supplies of up to 70pound loads occasionally up to 50pounds more regularly up to 20 pounds frequently.
• High degree of balance coordination and strength needed to safely and routinely ascend descend and work atop ladders with tools and equipment.
• Ability to safely work while moving traversing and positioning self on varied uneven or unstable surfaces often hampered by weather elements.
• High degree of dexterity and coordination to operate hand tools and to connect separate and twist multiple smaller items on a daily basis.
• Visual acuity necessary to identify inspect observe and assess details at near mid and far ranges.
• Ability to clearly distinguish colors for driving identifying cables or other electrical components and safety signage.
• Auditory acuity necessary to operate equipment;capable of distinguishing between equipment signals and the human voice often amidst background noises such as wind rain and traffic.
• Tasks performed around highpower electrical conductors and gas lines.
• Work areas can be cramped dark dusty damp wet stuffy sticky smelly hot and/or cold.
• May encounter unrestrained animals/pets.
• Must be able and willing to work flexible hours including but not limited to overtime oncall and/or additional time on weekends holidays evenings before or after normal shift hours.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Drug Testing: Participation in a DOT or nonDOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes preemployment random reasonable suspicion postaccident return to duty and followup testing.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.Diversity Equity and Inclusion:At GCI we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.