Account Services Representative
Account Services Representative
Posted on :
18-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
18-05-2025
Job Description
Job Description
The Account Services Representative (ASR) supports the Sales Team in reaching their monthly and annual goals. They provide administrative support to the Sales Team to curate a positive experience for our customers. The primary responsibilities of the ASR include gathering customer information via the phone and email connecting them with the right resources and facilitating the sales process by creating quotes and invoices. This is a fulltime position with remote hybrid and onsite opportunities available.
Responsibilities
- Provides excellent customer service in a fast paced high volume setting
- Promptly responds to customer requests and inquiries ensuring a high level of customer satisfaction
- Prepares and edits quotes for customers
- Conducts daily customer outreach via phone and email to follow up on open quotes or as requested by Account Executives
- Gathers details from customers including licensing information and software needs
- Schedules meetings and demos for customers and occasionally attends meetings and makes follow up calls as needed
- Maintains accurate records of customer interactions and transactions in our CRM system
- Quote pipeline maintenance ensures expired quotes are followed up on
- Creates spreadsheets and documents notes and licenses and location
- Maintains data integrity in CRM keeping account and contact information up to date and accurate
- Collaborates internally with multiple divisions as needed
Requirements
- Bachelors degree in a relevant field such as Business Administration or Communications is a plus
- 12 years experience in a sales or customer service role
- Experience with a sales CRM software i.e. Salesforce Hubspot Freshsales etc.
- Strong Excel skills are preferred
- Excellent communication skills via the phone email and face to face
- Demonstrated proficiency in MS Word/Excel and email platforms i.e. Gmail
- Selfstarter and able to maintain strong selfmotivation
- Highly organized and strong attention to detail
- Able to multitask and juggle projects for multiple team members while staying focused and completing goals by their deadlines
- Positive outlook with strong professional etiquette
- Quicklearner with the ability to utilize resources and navigate through documents
$55000 $55000 a year
Pay
Based on the Sacramento region the new hires target salary for this role is $55k. Thisrolewillbepaidhourlyandiseligibleforabonus.
Inductive Automations ranges are marketdriven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position compensation decisions are dependent on: the facts and circumstances of each case work location jobrelated skills experience relevant education or training; and other business and organizational needs.
About Us
Who are we
Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles we create and deliver solutions that relieve pain points bring efficiency to operations and optimize integration.
Why Choose Inductive Automation
Our passion goes beyond customers. We celebrate your personal and professional milestones and we support our teams with meaningful work in a collaborative environment.
We find that great worklife balance inspires teams to do their best work and empowers people to live their best lives. Thats why diversity fun and flexibility are ingrained into our work culture.
Good people can make a difference from anywhere so Inductive Automation facilitates remote work flexibility from most locations in the U.S. Well provide you with the exciting work and highquality computer equipment and leave the where part up to you.
We honor 40hour work weeks mindful of your local time. Plus we keep you connected and engaged with virtual social events and professional development time baked into the schedule.
Benefits and Perks
100% Covered Health Care: Dont pay a dime for your medical dental and vision insurance.
Remote Flexibility: Work from home in our beautiful office or a combination of both. Its up to you.
Work/Life Balance: Create a work schedule that fits your needs and your local time zone.
Paid Time Off: Receive paid holidays vacation and sick time.
401k with Match: Save for the future with our companymatching 401k program.
WorldClass Headquarters: While onsite enjoy complimentary snacks and beverages then challenge a friend to a game of pool table tennis shuffleboard or foosball.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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