Assistant Deputy Director - Collections Enforcement Section
Assistant Deputy Director - Collections Enforcement Section
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The Ohio Attorney Generals Office is currently seeking candidates with a passion for public service to fill three Assistant Deputy Director positions in our Collections Enforcement Section. This position will work a hybrid inperson/remote schedule. There may be changes to this schedule based on training and operational needs. The headquarter location is 30 E Broad St. Columbus OH. The successful candidate will perform the following supervisory duties while fostering a team environment which include but are not limited to:
Assists the Deputy Direct in defining goals and objectives for State Client portfolios and staff.
Develops policies and procedures.
Manages Debt Management (DM) and Columbia Ultimate Business Systems (CUBS) operations and problem resolution for State Client portfolio and staff.
Supervises and trains assigned staff.
Manages and provides guidance to lowerlevel supervisors and staff.
Assists Deputy Director in preparing financial and other requested reports.
Prepares information for Public Information Request and On Demand reports.
Recommends new procedures to enhance collections processing.
Handles sensitive contact with the general public clients and legal personnel.
Handles varied public relations duties.
Performs other duties as assigned.
The Ohio Attorney Generals Office has played a vital role in shaping Ohios past and present and the work it does today helps chart the states future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime assist the criminal justice community provide legal counsel for state offices and agencies and enforce certain state laws. In these and other capacities staff members interact with tens of thousands of Ohioans each year.
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Completion of Associates degree in Business Accounting or related area or equivalent work experience;
Previous supervisory or Team Lead experience;
Proficient with Microsoft applications (e.g. Excel Word and PowerPoint).
Preferred Qualifications:
Previous experience in a call center environment;
Previous experience with reporting;
Previous experience in a collections or legal environment.
Job skills: professional attention to detail leading others teamwork verbal communication and written communication
The Attorney Generals Office is a dynamic organization that offers career opportunities across many different disciplines. AGO leadership strives to maintain an inclusive begin by being an equal opportunity employer a workplace where talent gains you entry and performance determines your career can join and lead employee resource groups participate in online or inperson events discussing societys impact on our services and workplace and learn about different cultures and experiences.
Employees of the Attorney Generals Office must have been in their current positions for at least 12 months in order to be eligible for consideration.
The Attorney Generals Office may fill additional similar positions as a result of this posting.
The Ohio Attorney Generals Office is an Equal Opportunity Employer.
Serves at the pleasure of the Attorney General per O.R.C. 124.14(B)(2).
AGO#:
Background Check Info:
Selected candidate(s) will be subject to the following background checks:
Criminal history
Driving record
Taxes
Drug Test
In addition an Internet search may be conducted of publicly available and jobrelated information through social media
(Facebook LinkedIn Twitter etc.) or through the use of search engines (Google Bing etc.).
Required Experience:
Director
Employment Type
Full-Time
