Overnight Guest Service Security Officer (Full-Time) - Hilton Orlando Buena Vista Palace
Overnight Guest Service Security Officer (Full-Time) - Hilton Orlando Buena Vista Palace
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Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
The beautiful family friendlyHilton Orlando Buena Vista Palace is seeking a fulltime Overnight Hospitality Officer to join their team!
Ideal candidates for this position will have previous guest/customer facing security experience as well as excellent communication and guest service skills.
Shift Pattern:overnight (10:30 pm to 7 am) full availability and weekend availability required
Pay Rate: $20.72 per hour
The Benefits:*
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
BestinClass Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents as needed
Writes reports and ensures accuracy of necessary documentation as needed
Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality Were passionate about delivering exceptional guest experiences.
Integrity We do the right thing all the time.
Leadership Were leaders in our industry and in our communities.
Teamwork Were team players in everything we do.
Ownership Were the owners of our actions and decisions.
Now We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
