Output Management Specialist
Output Management Specialist
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Job Description
Introduction
Looking for a rewarding career in the fastpaced technology industry Look no further!
The Department of Technology & Information (DTI) is Delawares central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services.
Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with best in class IT companies offering our employees experience operating with some of the most talented in their field.
In addition to recruiting and retaining the best and brightest DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking increased collection of skills and experiences greater teamwork and higher morale.
To learn more visit DTIs Website at offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.
Summary Statement
Incumbent is responsible for maintaining effective operations within the Department of Technology and Information (DTI) Output Management team. Workingwithin our customers requirements and servicelevel agreements the incumbent will beresponsible for processing IT output in an accurate and timely manner. The incumbent will be standingon their feet for approximately five hours per day.
The Output ManagementSpecialist reports to the Lead Output Management Specialist.
Preferred Qualification
Applicants whodo not possess the preferred qualification will still be eligible to competefor this position if job requirements are met.
- Possess knowledge or experience operating Microsoft Office programs such as MS Word Excel Outlook and/or MS Office 365.
Essential Functions
The Output Management Specialist is responsible for the following:
- Operation and troubleshooting of output processing and office equipment such as consoles laser printers inserters binders scanners etc.
- Routinemaintenance of the equipment withinthe parameters of vendor maintenance agreements.
- Preparationpackaging and deliveryof computer outputas defined by documented instructions procedures and request tickets.
- Ensuring the quality and accuracy of computer outputand mailings as defined by special requestsand/or within documented instructions and procedures.
- Maintaininglogs of work processed and performing controltotal verification/balancing activities.
- Interacting with state agencies in a way that provides efficient and courteous serviceto our customers.
- Mail and packagereceipt and delivery including lifting up to 50 pounds.
- Performing other additional tasks as assigned.
Job Requirements
Applicants must have education training and/or experience demonstratingcompetence in each of the following areas:
- Possess a high school diploma or equivalent.
- Possess a minimum of 6 months experience operating computer peripheral equipment and office equipment.
- Possess the ability to meet deadlines and conform to established schedules.
- Possess the ability to analyze problems quickly and adopt an effective course of action.
Conditions of Hire
Criminal background check: A satisfactoryfingerprint based criminal background check administered by the Delaware StatePolice is required as a Condition of Hire.
All applicants must be legally authorized towork in the United States. DTI participates in the Federal EVerify systemwhere we will provide the federal government with each Executive Branch newhires Form I9 information to confirm that you are authorized to work in theU.S. For more information visit our Job Seeker Resource web page.
DTI doesnot provide employmentbased sponsorship.
Benefits
- Group Health Plan Dental Plan Vision Plan Prescription Flexible Spending (Health and Dependent Care) Long & ShortTermDisability Insurance Group Universal Life Insurance Accident & Critical Illness Insurance Health Management Programs.
- 21 paid vacation days 15 paid sick days 13 paid holidays Up to 12 weeks paid Parental Leave.
- Tuition reimbursement up to $4000 annually.
- State funded learning opportunities mentor programs and professional development opportunities.
- Employee Assistance Program: Access to support services such as Professional Counseling Services Legal Services Financial Services.
- Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.
To learn more about the Statescomprehensive benefit package please visit our website atDelawareState Employee Benefits
Selection Process
The application andsupplemental questionnaire are evaluated based upon a rating of your educationtraining and experience as they relate to the job requirements of the is essential that you provide complete and accurate information on yourapplication and the supplemental questionnaire to include dates of employmentjob title and job duties. For education and training list name of educationalprovider training course titles and summary of course supplied in response to the questions must be supported by theinformation supplied on the application including your employment educationand training history as it relates to the job requirements.
Once you have submitted yourapplication online all future correspondence related to your application willbe sent via email. Please keep your contact information current. You mayalso view all correspondence sent to you by the State of Delaware in the MyApplications tab at
Accommodations
Accommodationsare available for applicants with disabilities in all phases of the applicationand employment process. TDD users may request an auxiliary aid or serviceby calling (800)or by visiting.You may also call (302)or email for additionalapplicant services support.
TheState of Delaware is an Equal Opportunity employer and values a diverseworkforce. We strongly encourage and seek out a workforce representative ofDelaware including race color religion age sex national origin disabilitystatus genetics protected veteran status sexual orientation gender identityor expression.
Selection Plan
Ongoing applicationreview
Required Experience:
Unclear Seniority
Employment Type
Full-Time
