Apex Expansion Representative
Apex Expansion Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Apex Expansion Representative will be responsible for upselling Provation Apex solutions to existing Provation Apex customers.
Duties & Responsibilities:
Achieve Sales Quota
- Develop and execute sales strategies to open advance and close Provation Apex upsell opportunities within existing Provation Apex customers
- Serve as the sales point of contact for all existing Provation Apex customer upsell opportunities
- Routinely and consistently prospect existing Provation Apex accounts for upsell opportunities
- Partner with Provation field sales team and Customer Success team to identify Provation Apex upsell optimization and improved efficiency opportunities
- Conduct sales calls to understand & assess Apex customer optimization and efficiency opportunities. Align Provation Apex upsell solutions to these needs.
- Perform valuebased selling of Provation Apex solution in a consultative professional manner
- Meet target Sales Productivity Key Performance Indicators (KPIs) for assigned sales activities
- Lead & manage customer proposal & negotiations process consulting with sales leadership
- Achieve Provation Apex upsell targets and sales quota in assigned territory
Strategically Manage Customer Relationships
- Identify key buying influencers within Apex accounts
- Develop build and strengthen longterm ongoing relationships with executive and director level stakeholders
- Actively facilitate customer engagements to understand each customers unique organizational strategies initiatives and challenges
- Establish a scheduled routine and predictable customer communication cadence
- Listen and use critical thinking to evaluate each customers current state of Provation. Provide recommendations to optimize and advance the use of Provation.
- Communicate customer feedback on existing and new products to internal stakeholders including internal Product Technology and Commercial stakeholders
- Participate in GI market and customer trade shows user groups and education events
Actively Manage a Sales Funnel
- Successfully manage the Apex upsell sales cycle from leadtoclose to drive growth within assigned accounts and territory
- Maintain a healthy pipeline of Apex upsell opportunities
- Accurately manage monthly/quarterly forecasts and rolling 12month territory pipeline
- Accurately forecast sales stage transitions & close dates based on customer exit criteria evidence
Maintain working product and market knowledge
- Acquire and maintain comprehensive Provation Apex solution knowledge
- Learn & understand major market trends & associated Apex upsell improvement opportunities
Sales administration
- Make entry and document all account prospecting and opportunity activities in Salesforce CRM
- Complete and remain current with administrative reporting as assigned (e.g. expense reports)
- Assist current Provation Apex customers with existing invoice and contract questions and needs
Job Requirements:
Education & Experience
- Bachelor of Science (BS) or Bachelor of Arts degree (BA) is required.
- Experience with or a similar CRM solution.
- Experience with SaaS software.
- 2 years of sales experience with pointofcare solutions.
- Proven track record of sales in healthcare industry.
Other Knowledge Skills Abilities or Certifications:
- Selfstarter and strategic thinker with the aptitude to work both autonomously and with a team
- Strong business/financial acumen
- Curious professional with growth mindset; coachable and highly adaptable
- Courageous; loves to compete and handle objections
- Highly accountable; has a bias for action and driving results
- Customer obsessed; strong communication and presentation skills
- Organized with high attention to detail; ability to manage multiple priorities simultaneously
- Proficient with Microsoft Office applications
Required Experience:
Unclear Seniority
Employment Type
Full-Time
