District Manager
District Manager
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Job Description
Job Title:DistrictManager
Reports To:Director of Operations
FLSAStatus:Exempt
TheDistrictManager willbe responsible foroverseeing the operational and financial performance of multiple restaurant locations withinthe designated region. This role requires a skilled leader with the ability to enhance profitability drive brand standards develop teams and foster a culture of excellenceand communityin service and hospitality.
Essential Duties and Responsibilities:
- Operational Oversight: Ensure the successful implementation and maintenance of operational standards across all restaurants in the region including food quality service standards cleanliness and adherence to health regulations.
- Financial Management: Monitor and analyze financial performance metrics including sales labor costs and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets.
- Team Leadership: Recruit train and mentor restaurant managers and staff. Foster a positive working environment that encourages employee engagement and development.
- Performance Evaluation: Conduct regular performance reviews of restaurant managers providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues.
- Customer Experience: Ensure exceptional hospitality across all locations. Address customer feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance.
- Strategic Planning: Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region.
- Marketing and Promotions: Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness.
- Reporting: Prepare regular reports on operational performance financial metrics and compliance with corporate standards for the Executive Team.
Competencies:
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
- Communication: Ability to communicate with customers employees management and vendors. Conveys expectations to and provide concise and timely reporting.
- Time Management: Uses his/her time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities.
- Work Quality: Directly responsible for quality control. Consistently achieves desired outcomes with a minimum of avoidable errors and problems.
- Safety: Organizes and trains other in proper safety standards. Ensures practices are followed daily.
- Teamwork: Promotes cooperation and commitment within a team to achieve goals.
- Customer Service: The ability to satisfy the expectations and requirements of customers. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. Handles difficult situations.
- Management of Personnel Resources: Motivating developing and directing people as they work identifying the best people for the job.
Experience and Requirements:
- 5 years of experience in restaurant management with at least 2 years in a multiunit managerial role.
- Strong financial acumen and experience with P&L management.
- Excellent leadership and teambuilding skills.
- Exceptional communication and interpersonal skills.
- Ability to work in a fastpaced environment and manage multiple priorities.
- Proficient in Microsoft Office Suite and restaurant management software.
We Make it Easy
Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.
As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.
Required Experience:
Manager
Employment Type
Full-Time
