Customer Service Rep
Customer Service Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Rep
BENEFITS: Medical Dental Vision 401K
AHF Products has a job opportunity for a Customer Service Rep to be located in Crossville TN. Exact compensation may vary based on skills experience and location. The Customer Service Rep is responsible for all aspects of customer assistance. This position is located in Crossville TN Corporate Office requiring attendance and adherence to scheduled and assigned work hours. Position is not a telecommuting position.
JOB DUTIES:
- Order processing
- Ability to process shipments
- Product knowledge
- Communication with multiple departments
- Ability to provide good customer relations
JOB QUALIFICATIONS:
- Computer and Keyboarding Skills
- Math Skills
- Communication Skills
- Ability to Lift
- Team Oriented
- Demonstrate professional telephone skills.
- Outgoing personality willing to work with all personality types
- Basic math and reading skills
- Dependable (excellent attendance record)
- Strong problemsolving skills
- Positive attitude and strong work ethic
- Strong verbal and written communication skills
- Good interpersonal skills in dealing with employees management and customers
- Ability to work in a team environment
- Ability to work overtime when necessary.
PHYSICAL DEMANDS
- Frequent Bending lifting 50 lbs. standing/walking 8 hours a day squatting reaching pushing and pulling
- Frequent Vision must be sufficient for inputting data into a computer.
MENTAL DEMANDS
- Think analytically
- Make decisions
- Develop options and implement solutions
- Work with a team
- Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
- Attention to detail
- Communicate effectively
- Multitask in a fast pace environment
- Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood tile and vinyl flooring markets. With decades of experience in awardwinning flooring design product development manufacturing and service we create quality flooring to last for generations through inspiring designs innovation and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce Armstrong Flooring Hartco Robbins LM Flooring Capella HomerWood Hearthwood Raintree Autograph Emily Morrow Home tmbr Crossville and Crossville Studios. Our commercial brands include Bruce Contract Hartco Contract AHF Contract Armstrong Flooring Parterre Crossville and Crossville Studios. Headquartered in Mountville Pennsylvania with manufacturing operations across the United States and in Cambodia AHF Products employs over 3000 dedicated team members.
Employment Type
Full-Time
