Customer Service Representative
Customer Service Representative
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Job Description
Why Choose Us
We are Waste Connections an integrated services company that provides solid waste collection transfer disposal and recycling services to local residents and businesses throughout the U.S. and Canada. Were proud to be a different kind of company with a different kind of culture. One where selfdirected empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service discontinuance or changes inservice.
Accepting payments from customers researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements resolve problems or complaints and seeks costeffective safe environmentally sound solutions toserviceissues.
Pay for this role start $20.00$24.00/hr. depending on relevant experience
What we need from you:
2 years ofhighvolume Customer Serviceexperience
Experience with Microsoft Word Excel and Outlook
Excellent verbal and written communication skills
What youll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical Dental Vision
Perks perks perks! Employee Assistance Mental Health Program Emergency Travel Assistance Prepaid Legal Plan Scholarship Opportunities for kids Employee Stock Purchase Plan Employee Relief Fund
Insurance: Life Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
