Intake Client Specialist
Intake Client Specialist
Posted on :
19-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-05-2025
Job Description
The Intake Client Specialist manages a queue of incoming documents to create new clients and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.
This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $17.00/hour with weekly pay PTO and benefits available after 30 days of employment. Work hours areMondayFriday 8:00am5:00pm with the potential of overtime.
Position Responsibilities may include but not limited to
- Review incoming Medical Service Authorizations and Medical paperwork to create new clients update existing clients and close accounts as needed
- Correspond and follow up with Agency Case Managers via email State Portal Messaging and phone calls for action items or needed information
- Troubleshoot and resolve account issues as required
- Coordinate with internal business partners including but not limited to Logistics Customer Care Billing and Compliance
- Assist other departments for Intakerelated inquiries
Required Skills and Experience
- High school diploma or equivalent
- Basic Microsoft Office skills
- Previous Data Entry skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to problem solve issues in a timely manner
- Ability to navigate multiple computer systems applications and utilize search tools to find information
- Strong verbal written and interpersonal communication skills
- Ability to prioritize meet deadlines and adjust as needed in a fast paced environment
- Ability to achieve high production and quality standards
- Ability to work effectively in both a team and individual environment
- Sincerity and passion for helping people
- Prior experience adhering to company policies and showing core values
- Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required Cable Modem/service or Fiber Optic. No Satellite 4/5G or DSL circuits
- Must have a quiet workspace that is free from distraction
Preferred Skills and Experience
- Some college experience or equivalent
- Medical Billing terminology
Physical Requirements
- Repetitive motions that include the wrists hands and/or fingers
- Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus
Our team members enjoy:
- Free Breakfast & Lunch
- Casual Dress Code
- Tiered growth path for promotion starting Day 1
- Eligible for Referral Bonuses starting Day 1
- Weekly paychecks
- PTO 401k & a Full benefits package
Company Overview
Moms Meals is a homedelivered meal service providing fully prepared refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors patients recovering postdischarge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the wellbeing of others and have a strong sense of community Moms Meals could be the place for you! We are a family operated business looking for fun compassionate and friendly people who want to make a difference in the lives of others.
EEO
Moms Meals complies with all applicable federal and state nondiscrimination laws. All qualified applicants shall receive consideration for employment without regards to race religion national origin ancestry color gender age disability sexual orientation or military status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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