Office Specialist
Office Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 4414 - 5926
1 Vacancy
Job Description
Job Requisition ID:47094
Closing Date: 06/06/2025
Agency:Department of Children and Family Services
Class Title:OFFICE SPECIALIST 30080
Skill Option:None
Bilingual Option:None
Salary: Anticipated Starting Salary (Eff 7/1/25) $4414/monthly (step 1b); Full Range $monthly
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC028
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Maintains and updates computer system to track court dates and provide court related reports to DCFS and private agency workers identifies patterns of consistent missed court dates and other problems among caseworkers and/or supervisors and provides reports of same for submission to the Administrator of Court Services provides information related to justification of missed court dates and explanation of other problems recommends enhancements for modifications improvements etc. to system as required.
- Generates letters to responsible worker/supervisor to obtain justification for missed court dates and to explain other problems monitors to ensure response is received from worker/supervisor and documents response through tracking system.
- In the absence of the receptionist answers incoming calls and screens callers to determine nature of request interviews caller to gather needed information to assess situation transfers all calls to appropriate persons announces callers and takes accurate messages greets visitors and directs walkins to appropriate offices and resources provides information and assistance in person and by phone to representatives of other agencies clients the general public and others copies or assists with copying service plans or casework court materials for caseworkers and staff.
- Receives and distributes to court personnel reports prepared by professional staff and monitors to ensure court documents including petitions motions orders and subpoenas are received by appropriate staff.
- Communicates court orders and decisions to caseworkers advises caseworker regarding what the court will expect at the next hearing or progress report monitors to ensure receipt and comprehension of messages.
- Assists when problems arise in court by locating worker/supervisor making necessary phone calls to obtain information utilizing DCFS computer systems to clarify case information updating necessary information and relaying messages to legalstaff and DCFS administrators as directed handles crisis situations that arise in court due to worker absence or lack of critical case information that must be provided to the court immediately identifies problems and recommends remedial action serves as a gobetween for court and workers/attorneys.
- As directed performs timekeeping functions for the Office of Legal Services.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to two years of secretarial/business college and one year of office experience or completion of high school and three years of office experience or three years of independent business experience.
Conditions of Employment
1. Requires ability to pass a background check.
2.All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus. The Office of Legal Services works in a supportive capacity to ensure Departmental adherence to all applicable laws statutes regulations and court orders.
Work Hours: Monday Friday 8:30 AM 5:00 PM
Work Location: 2245 W Ogden Ave Chicago Illinois 60612
Agency Contact: Michael Bernardy
Email: (for questions only)
Posting Group: Office & Administrative Support; Legal Audit & Compliance
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on theUpward Mobility Programlink or for specific title information atUMP Title Descriptions. To exercise contractual rights for this position employees must upload a copy of the UMP grade notice to their application documents prior to submitting their application.
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
NonState employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
