Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a reliable and detailoriented Customer Service Representative to join our team in Chicago. The ideal candidate will be responsible for managing customer inquiries providing product and service information and resolving issues efficiently. This role requires strong communication skills and a genuine commitment to providing an excellent customer experience.
Responsibilities
Handle incoming customer calls and emails in a professional and timely manner
Provide accurate information regarding products and services
Resolve customer complaints with patience and a problemsolving attitude
Maintain and update customer records in the database
Collaborate with internal teams to address and follow up on customer concerns
Ensure a high level of customer satisfaction through effective service
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree is a plus
Previous experience in a customer service or support role preferred
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency in Microsoft Office and data entry systems
A positive attitude and a strong work ethic
Additional Information :
Benefits
Competitive salary based on experience
Growth opportunities within the company
Onthejob training and skills development
Supportive and collaborative team environment
Paid time off and company holidays
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
