Maximo Application Support Analyst (119181)
Maximo Application Support Analyst (119181)
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1 Vacancy
Job Description
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
*** This is a Hybrid position and can be located out of The Woodlands TX New Orleans LA or Jackson MS. Relocation assistance and sponsorship is not provided. The official job title will be App Support Analyst I II or III depending on the experience and qualifications of the selected candidate. ***
Job Summary/Purpose
Maximo/Click App Support Analyst will provide technical support of Entergys Transmission Distribution and Fleet Business units. The role will require development expertise for Enterprise Asset Management and Field Work Management.
Job Duties/Responsibilities
- User Assistance: provide functional and technical application support & assistance; assist users with data and business process analysis
- Full stack development including Java and Python.
- Participate in a 24 x 7 on call rotation
- Research resolution of technical issues encountered during the process of development.
- Build and maintain software integrations utilizing APIs integrations etc.
- Maintain system documentation troubleshoots issues tracks issues and resolves issues
- Utilize Oracle database
- Defects/Enhancements assisting functional team in design developing delivering business requirements and resolution.
- Serve as technical point of contact for business partners and other technology areas
Minimum Requirements
Minimum education required of the position
A bachelors degree in Computer Science or related field
Minimum experience required of the position
- App Support Analyst I: 02 years of work experience in IT application support
- App Support Analyst II: 2 years of work experience in Maximo and/or MAS Mobile application support
- App Support Analyst III: 4 years of work experience in Maximo and/or MAS Mobile application support
Preferredknowledge skills and abilities required of the position
- Software development technical support solutions deployment or consulting in Maximo or other Enterprise Asset Management Solutions (EAM).
- Python Jython JavaScript SQL and XML for automation scripts and integrations (some of these already listed).
- Oracle database management systems writing SQL queries building Oracle PL/SQL queries and functions as needed.
- Integration frameworks for enterprise applications using JSON/REST services.
- Application servers (WebSphere Application Server or WebLogic)
- SNOW ServiceNow IT Helpdesk System
- Knowledge of Asset Mgmt and Work Mgmt
- SDLC knowledge
- Strong communication skills and ability to work in team environment
- Strong analytical and triaging issues
- Source Control (SVN)
- Unix/Linux experience
#LITR1
#LIHYBRID
Primary Location: TexasThe WoodlandsTexas : The Woodlands
Louisiana : New Orleans
Mississippi : Jackson
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 119181
Travel Percentage:Up to 25%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
IC
Employment Type
Full-Time
