Customer Engagement Senior Product Manager (606523)
Customer Engagement Senior Product Manager (606523)
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1 Vacancy
Job Description
Additional Location(s): N/A
Diversity Innovation Caring Global Collaboration Winning Spirit High Performance
At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperforming employees tackling some of the most important health industry challenges. With access to the latest tools information and training well help you in advancing your skills and career. Here youll be supported in progressing whatever your ambitions.
About the role:
The role will support the Structural Heart Valves Renal Denervation and Interventional Heart Failure franchises owning the development and execution of the strategic and tactical customer engagement plan and related highlevel initiatives designed to enable VOC to inform business strategy and decision making. This role will actively engage & partner with targeted HCPs in meaningful ways to support and drive business objectives. This individual exhibits premier customer engagement skills and impacts the broader organization by using their expertise influence alignment and execution excellence to work crossfunctionally to define and deliver a meaningful KOL and customer engagement strategy and event cadence.
Work Mode:
- At Boston Scientific we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week at our Maple Grove facility.
Visa Sponsorship:
- Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Your responsibilities will include:
- Develop and own comprehensive customer engagement strategy & tactical plan to support the franchise by aligning crossfunctional teams such as Marketing Clinical Affairs and R&D among others that activates a cadence of engagements between targeted healthcare providers key opinion leaders and our differentiated technology to instill the business with meaningful voice of customer input and HCP partnerships.
- Use relationship management and project management capabilities to drive a complex high impact plan to successful completion.
- Advise and communicate regularly with key stakeholders both internal and external to the organization including senior & executive company leadership and key customers. This encompasses individual and team interactions conferences and advisory boards in order to inform the business of key activities learnings and VOC as well as influence initiatives and secure buyin and resources for customer engagement strategy and associated projects.
- Foster collaborative relationships with customers that increase organizational understanding and presence.
- Serve as a functional expert to external and internal customers and the broader organization: the goto person for guidance insight and questions.
- Maintain a frequent and robust dialog with colleagues across the organization to foster knowledge transfer and shared learning.
- Facilitate annual needs assessments and appropriate documentation for compliance process & requirements
Required qualifications:
- Bachelors degree required
- Minimum of 5 years of experience in medical device industry
- Experience developing and maintaining relationships with interventional cardiologists
- Ability to travel 3050%
Preferred qualifications:
- Background in Structural Heart procedures
- Marketing experience preferred
- High level of business acumen strategy creation and executional excellence
- Excellent organizational and project management skills
- Strategic thinking with appetite for innovation and continuous learning
- Excellent collaboration & communication skills with senior leadership team members and cross functional teams & leadership
Requisition ID:606523
Minimum Salary: $99100
Maximum Salary: $188300
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training pertinent education including licensure and certifications among other relevant business or organizational needs. At BSC it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for nonexempt (hourly) nonsales roles may also include variable compensation from time to time (e.g. any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt nonsales roles may also include variable compensation i.e. annual bonus target and longterm incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate. Now more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.
So choosing a career with Boston Scientific (NYSE: BSX) isnt just business its personal. And if youre a natural problemsolver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!
At Boston Scientific we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion equality and opportunity for all. By embracing the richness of our unique backgrounds and perspectives we create a better more rewarding place for our employees to work and reflect the patients customers and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy the Company will continue to take steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identify gender expression veteran status age mental or physical disability genetic information or any other protected class.
Please be advised that certain US based positions including without limitation field sales and service positions that call on hospitals and/or health care centers require acceptable proof of COVID19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company you will be expected to meet the ongoing requirements for your roles including any new requirements should the Companys policies or protocols change with regard to COVID19 vaccination.
Required Experience:
Senior IC
Employment Type
Full Time
