Business Analyst, Relay Operations Center Tech Analytics
Business Analyst, Relay Operations Center Tech Analytics
Posted on :
20-05-2025
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1 Vacancy
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Job Description
The Relay Operations Center (ROC) Tech Analytics team is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement.
The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python SQL HTML Java and R or other similar coding languages. This role will have high level visibility due to the nature of the tool sets being maintained built and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.
Key job responsibilities
Data extraction manipulation and production from database tables (Data Warehouse)
Automation and tool development using various programming languages
Design and implementation of analytical models using statistical analysis
Development of data visualization using commercial suites
Generating/extracting data from our BI databases to support dive deep activities
Prioritizing optimizing and delivering timely updates for metrics
Automating reports and tools with a combination of SQL visualization tools
Partnering with stakeholders to understand business challenges and provide data/analysis to help drive projects
Uncovering trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions
Building dashboards and tools that will allow our team and crossfunctional partners to selfservice their data needs whenever possible
Graphically expressing data to allow easy access and understanding for a broad range of people
Uncovering trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions
#NALH
Bachelors degree or equivalent
2 years of business analyst data analyst or similar role experience
5 years of Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
2 years of experience in SQL
Masters degree in business or analytical discipline
A proven track record of delivering initiatives from conception through completion on time within budget and on or beyond scope;
A clear passion for learning new business analysis techniques independently and continuously;
Ability to prioritize multiple concurrent projects while still delivering timely and accurate results;
Experience working crossfunctionally with technical and nontechnical individuals.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66900/year in our lowest geographic market up to $143100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python SQL HTML Java and R or other similar coding languages. This role will have high level visibility due to the nature of the tool sets being maintained built and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.
Key job responsibilities
Data extraction manipulation and production from database tables (Data Warehouse)
Automation and tool development using various programming languages
Design and implementation of analytical models using statistical analysis
Development of data visualization using commercial suites
Generating/extracting data from our BI databases to support dive deep activities
Prioritizing optimizing and delivering timely updates for metrics
Automating reports and tools with a combination of SQL visualization tools
Partnering with stakeholders to understand business challenges and provide data/analysis to help drive projects
Uncovering trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions
Building dashboards and tools that will allow our team and crossfunctional partners to selfservice their data needs whenever possible
Graphically expressing data to allow easy access and understanding for a broad range of people
Uncovering trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions
#NALH
Bachelors degree or equivalent
2 years of business analyst data analyst or similar role experience
5 years of Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
2 years of experience in SQL
Masters degree in business or analytical discipline
A proven track record of delivering initiatives from conception through completion on time within budget and on or beyond scope;
A clear passion for learning new business analysis techniques independently and continuously;
Ability to prioritize multiple concurrent projects while still delivering timely and accurate results;
Experience working crossfunctionally with technical and nontechnical individuals.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66900/year in our lowest geographic market up to $143100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
IC
Employment Type
Full-Time
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