Program Manager - Automotive Retail
Program Manager - Automotive Retail
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Program Manager position will lead all daytoday operational requirements to manage key national programs. The position is responsible for planning coordinating and directing all programrelated activities to ensure consistent customer satisfaction and progressive growth for assigned accounts. This role provides an excellent opportunity for a selfmotivated driven individual to contribute significantly to the success of an organization.
Pay Range $98000 $12000 USD
Principle Responsibilities
- Provides a central point of communication for customer inquiries issues and conflict resolution to ensure excellent customer support
- Management and development of teams
- Understands and represents the Voice of the Customer and communicates all customer needs and considerations with key internal stakeholders
- Ensures current programs and development projects meet customer needs and requirements
- Leads crossfunctional teams to ensure that program deliverables are consistently met on time and meet expectations
- Facilitates the communication of forecast projections and anticipated customer requirements to ensure the continuous availability of company products for delivery to customers
- Reports monthly on key customer metrics and budget requirements
- Intermittent travel to customers / vendors
Qualifications :
Competencies
- Manages Work
- Results Oriented
- Agile Learner
- Builds Trust
- Customer Focus
Education/Experience:
- 4 year Bachelors Degree
- 510 years of business experience. Preferably in a program management product management or account management type role with a heavy customer interface
- This position is in the Automotive industry. A background in the Automotive Aftermarket retail or commercial landscape is highly preferred
- People management
- Microsoft Office Suite
- Advanced Excel preferred
- SAP experience preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
