Client Service Specialist, Dental Assistant (Float)
Client Service Specialist, Dental Assistant (Float)
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USD 30160 - 30160
1 Vacancy
Job Description
Position Description
If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.
About Harris County Public Health
Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
*This position is funded by Charity Care with an anticipated end date of 2030*
Position Overview
The Dental Client Service Specialist supports patient care services provided by the Dental Clinic. The Dental Client Service Specialist is responsible for performing clinical tasks in accordance with all Harris County Public Health (HCPH) and Dental Program protocols. This position will work with the clinical team to create and maintain efficient patientcentered daily clinic operations while providing comprehensive public health services to all Harris County Public Health Dental Clinic patients seeking dental services.
Duties & Responsibilities
- Receives screens interviews client for eligibility determination and registers clients; Copay collection and receipt creation following financial services guidelines; prepares daily/weekly financial reconciliation report for submission to finance.
- Performs all duties required as part of four handed chairside dental assisting; takes and records vital signs; takes prescribed dental radiographs and/or intraoral photographs; chart patient diagnoses in Dentrix electronic dental record as dictated by dentist.
- Answers telephone inquiries from clients and others; screen calls to determine nature and urgency of inquiry refers calls as appropriate and/or schedules appointment with dental clinical staff; instructs patient as needed regarding visittype; confirms scheduled appointments and updates appointment status in Dentrix electronic record.
- Performs operatory setup for each dental patient including barrier placement on high touch areas; procedure set up including instrument and dental material selection according to planned procedure.
- Obtains patient histories and insurance approvals as appropriate prepares and updates dental charts and associated records; scans all correspondence into Dentrix electronic record.
- Performs infection control and instrument sterilization according to dental policies and procedures; performs weekly biologic monitoring for autoclaves; performs daily weekly and monthly dental preventive maintenance; reports any equipment malfunction or repair needs to supervising dentist.
- Performs inoperatory support for all dental staff during the dental visit as needed.
- Provides oral hygiene and postoperative instructions to patient under the guidance of the dentist.
- Participate in school based and community events to promote oral health.
- Other duties as assigned.
Harris County is an Equal Opportunity EmployerThis position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Education:
- High School diploma or GED equivalency
Experience:
- At least six (6) months experience in a dental clinical setting as a dental assistant.
Licensure/Certification:
- Must have a valid Drivers License (TX upon hire)
- Basic Life Support for Healthcare Providers
- Texas Registered Dental Assistant
Knowledge Skills & Abilities:
- Proficient in MS Office Suite (Word Excel PowerPoint Outlook)
- Excellent communication skills (verbal and written)
- Ability to work well with public and staff members
- Must use your personal mobile device for our Multifactor Authentication process
Core Competencies:
Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
Collaboration
- Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
Innovation
- Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy sensitivity and respect
- Behaves in an honest fair and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Selfmotivated
- Organizes and maintains work environment to allow for maximum productivity
Communication
- Communicates clearly and effectively both orally and in writing
NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.Preferences
Language: Bilingual in English and Spanish.
General Information
- Position Type and Typical Hours of Work:
- FullTime Charity Care an anticipated end date of 2030
- Monday Friday 8:00a.m. 5:00p.m
- However times may vary due to the variability of an eventbased schedule
- Other days and hours as necessary
Work Environment:- This job operates in both a clinical environment as well as in alternative communitybased settings including mobile dental events in different locations throughout Harris County.
- This role routinely uses standard office equipment such as computers phones photocopiers and scanners.
Physical Demands:- Must possess the physical ability and manual dexterity to assist the dentist and dental hygienist with direct patient care in a dental clinical setting.
Work Location:- Must be willing to travel to work at multiple locations within Harris County including:
- Pasadena
- Humble
- Baytown
- Mobile Dental program locations throughout Harris County (mobile van)
- School Based programs schools throughout Harris County
Employment is contingent upon passing a background check.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
