Substance Use Navigator

Examples of duties may include but are not limited to the following:

• Engage individuals using drugs in nonjudgmental supportive and informative conversations to encourage participation in harm reduction strategies and SUD treatment opportunities;
• Conduct brief initial assessments to identify patient needs and readiness for treatment;
• Communicate daily with hospital staff to recruit patients and provide behavioral health and MAT support;
• Identify existing primary care and behavioral health providers for patients and coordinate care;
• Connect patients with available MAT programs at current primary care providers or behavioral health locations when appropriate;
• Facilitate scheduling of appointments and transitions to outpatient MAT clinics and community resources;
• Provide comprehensive patient education and counseling on MAT options including medications such as methadone buprenorphine naltrexone bupropion mirtazapine and gabapentin;
• Serve as a patient advocate promoting stigmafree compassionate care in hospital and community setting;.
• Assist patients in accessing harm reduction tools and services including mental health care financial counseling social services and residential treatment facilities;
• Build trust with patients to encourage longterm engagement with care;
• Collaborate with hospital staff and community organizations to promote culture change around the treatment of individuals with SUD;
• Participate in team training to stay updated on best practices for harm reduction and MAT;
• Performs related duties and responsibilities as assigned.

• English usage spelling vocabulary grammar and punctuation;
• Modern office practices methods and computer skills;
• Principles and procedures of record keeping and reporting;
• Principles and practices used in dealing with the public;
• Safe driving principles and practices;
• State and local laws that govern civil liabilities.

• Type and enter data for successful job performance;
• Operate a variety of office equipment including telephones copiers computers and facsimile machines;
• Safely operate a motor vehicle.

• Learn streets businesses boundaries districts and zones which represent geographical areas within the City;
• Learn principles and resources for dealing with hazardous materials;
• Exercise good judgment and make sound decisions with no or little supervision;
• Understand and follow oral and written instructions;
• Apply knowledge and reasoning to making prompt and effect decisions quickly;
• Analyze situations carefully and adopt an affective courses of action;
• Interact effectively and sensitively with individuals from diverse backgrounds;
• Display compassion understanding and empathy towards those in need of services;
• Speak clearly and distinctly in a wellmodulated voice;
• Maintain confidentiality of sensitive information;
• Perform multiple concurrent tasks;
• Hear and recognize conditions or circumstances that indicate something might be wrong unusual or out of the ordinary;
• Communicate clearly and concisely both orally and in writing;
• Interact with individuals who are mentally ill and developmentally disabled; and
• Establish maintain and foster positive and harmonious working relationships with those contacted in the course of work.

Experience:

• At least one year of direct patient care experience in substance use disorders and harm reduction within the last two years OR current fulltime employment of at least three months as a Substance Use Navigator including experience distributing Medication for Addiction Treatment (MAT) and overdose recognition and response.

• High school diploma or equivalent.
• Alcohol and drug counselor license (CAADAC) is desirable.

• Possession of or the ability to obtain a valid California drivers license at the time of appointment.

• Ability to travel to different sites and locations;
• Regularly required to talk and hear to sit stand walk run kneel crouch stoop squat crawl twist climb bend and lift up to 50 lbs;
• Exposure to heat cold noise outdoors vibration odors and chemicals;
• Ability to work flexible hours weekends and holidays.

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written performance and oral exams to evaluate the applicants skills training and experience for the position.

Please note the City of Redlands preferred method of communication with applicants is via email. As such please ensure you verify the email address on your application and check your email frequently including your spam and junk folders.