Lead, HR Operations - Core HR
Lead, HR Operations - Core HR
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1 Vacancy
Job Description
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VERSANT is looking for a Lead HR Operations to join their team! The Lead HR Operations will report to the Director HR Operations overseeing and serving as a primary backup for processing all workflow requests for organizational level and employee personal data information into the SAP HCM database. The Lead HR Operations will act as the initial point for any items related to data processing and corrections while ensuring all transactional work and responses are completed according to the departments Service Level Agreement.
Responsibilities:
- Accurately inputs individual or mass data into SAP HCM by use of Winshuttle scripting or data entry that includes but is not limited to the following transactions: Hire Rehire Transfer LOA Termination Create/Maintain Job Attributes Position and Org Units.
- Manages sensitive information including but not limited to salary personal information and organizational structural redesigns.
- Facilitate system training and communications as needed.
- Fosters and maintains productive working relationships with team HR community and respective business partners.
- Review and assist with corrective audits and errors related to QA Benefits Payroll and UKG for data integrity.
- Provides HCM data support for Human Resources staff and all associate endusers as needed.
- Conduct validation with reasonable checks and analysis of data received before making changes in the system to avoid errors.
- Acquire and maintain the expertise to provide support in VERSANTs HR systems that include but not limited to (i.e. SAP HCM myHR O365 PowerApps and Zendesk)
- Assists with ensuring successful Tier 2 resolution of data issues while meeting SLAs and providing excellent customer service for escalated issues coming into the Employee Data Processing team as well as cases generated within Zendesk.
- Develop strong knowledge of operational processes to understand data and reasonable checks on data received for input.
- Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
- Identify and troubleshoot system issues and work with others (IT HR partners etc) as needed to bring to resolution including but not limited to testing.
- Initiates technology service requests to revise or develop existing or new HCM components for processing data.
- Works with leadership to ensure timely implementation and delivery of new functionality and enhancements
- Fulfills responsibilities in compliance with department and company policies and procedures.
- Develops and maintains procedural documentation of internal and external processes.
- Other duties and responsibilities may be assigned as needed.
Qualifications :
What youll need:
- Bachelors degree or equivalent work experience
- 5 years of experience with SAP HCM (OM/PA) or any other related HRIS system which includes data entry.
- Intermediate to advance expertise with Microsoft Office Suite (Word Excel PowerPoint)
- Experience handling sensitive confidential organizational department and performance information.
Desired Characteristics:
- Exceptional interpersonal and team skills ability to communicate well with individuals and in group settings at all levels of an organization.
- Highly selfmotivated and able to handle multiple priorities flexibility and adaptability in performing work duties.
- Excellent customer service skills including the ability to defuse difficult situations tactfully while demonstrating sensitivity and respect.
- Ability to answer questions and explain systems and processes to business partners.
- Solid written and verbal communication.
- Time management organizational analytical and problemsolving skills is a must.
- Solid attention to detail professional judgment in decisionmaking and ability to meet deadlines.
Eligibility Requirements:
- Must be willing to work overtime when required
- Must be willing to travel for work related business if necessary
Additional Requirements:
Hybrid: This position has been designated as hybrid generally contributing from the Englewood Cliffs NJ office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Salary range: $110000 $130000 (bonus eligible).
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Although youll be hired as an NBCU employee your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time youll be a part of this exciting company as it takes shape.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
