Operations Manager - INK Hotel Amsterdam MGallery Collection
Operations Manager - INK Hotel Amsterdam MGallery Collection
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1 Vacancy
Job Description
As our Operations Manager you will play a pivotal role in ensuring the smooth running of our daily hotel operations. Reporting directly to the General Manager you will be responsible for overseeing the Front Office Food & Beverage and Housekeeping departments while working closely with department heads to deliver outstanding guest experiences. Your key responsibilities include:
Leading and inspiring operational teams to uphold luxury service standards and embody the MGallery brand values.
Acting as the face of the hotel ensuring guests receive the highest quality of service.
Driving financial performance optimizing revenue opportunities and monitoring key business metrics such as GOP RevPAR and IBNOIE.
Enhancing guest satisfaction through exceptional service personalized experiences and continuous quality improvements.
Supporting the hotels sustainability and DEI agenda ensuring energy efficiency inclusivity and engagement in social initiatives like INK goes PINK.
Collaborating with all hotel departments to meet business objectives service KPIs and maintain compliance with brand standards.
Actively contributing to employee engagement assisting Talent & Culture in implementing action plans and team initiatives.
Qualifications :
To succeed in this role we are looking for someone with:
A higher education degree in Hotel Management or a related field.
Around 5 years of operational experience in the hospitality industry with at least 3 years in a leadership role.
Strong financial acumen with experience in budget management and cost control.
Experience with Opera Cloud AFAS Optimo and MS Office (preferred).
Fluency in English with excellent communication skills.
Command of Dutch language would be advantageous but is not mandatory
A luxury hospitality mindset dedicated to delivering unforgettable guest experiences.
A handson proactive attitude with the ability to inspire and motivate teams.
Additional Information :
What We Offer:
At INK Hotel Amsterdam MGallery Collection we value our team members and ensure you receive:
A competitive salary and performancebased bonus structure.
Access to Accors global development programs training and career growth opportunities.
Travel benefits including discounted stays at Accor hotels worldwide.
A dynamic work environment in a luxury lifestyle hotel with a passionate and supportive team.
Employee wellbeing programs and engagement activities.
Opportunities to be part of our sustainability and social responsibility initiatives.
Are you ready to bring your expertise passion and leadership to INK Hotel Amsterdam MGallery Collection Apply now and become part of our storytelling journey!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
